FIELD OPERATION ENGINEER
JOB LOCATION: WORKING FROM HOME AND ON THE ROAD SERVING MOSTLY THE US EAST COAST AND TEXAS
TRAVEL: UP TO 75% OF TIME TO CUSTOMER SITES.
Job Description
An exciting opportunity for travel within the east coast of the USA to implement high-tech Autonomous Mobile Robot and logistics solutions at our customers sites.
Systemex’ vision is to become a leader in North America for Industry 4.0 solutions. Systemex Group is composed of two divisions, Systemex Automation and Systemex Industrial Consulting. (www.systemex.com)
Systemex Automation is a leading North American integrator in manufacturing and warehouse automation. From concept, to design, to commissioning to customer service, its team of highly skilled technical resources take on small to complex projects to meet its customer automation and industry 4.0 needs. (www.systemexautomation.com)
Systemex Industries Consulting is a leading North American consulting firm that partners with its customers to offer complete industrial asset management services and commissioning for any manufacturing industry and the mining sector. (www.siconseils.ca)
Geek+ is a global leader acting in robotic solutions for logistics. We develop Autonomous Mobile-Robot (AMR) solutions to realize flexible, reliable, and highly efficient automation for warehouses and supply chain management by automating various laborious tasks like picking, moving, and sorting. We've led the global AMR market share for three consecutive years, being declared the world's no.1 AMR leader. (Source: Interact Analysis). The North American headquarters in Atlanta, Georgia will continue to power our growth in Canada, United States and Mexico. (www.geekplus.com)
Systemex, with its customer focused, project management capabilities and automation knowledge and Geek+, with its product line of warehouse automation solutions, have partnered to meet the ever-increasing warehouse automation Geek+ product demand and to offer the best customer experience possible. As a result, Systemex is seeking to hire a team of Field Operation Engineer.
To meet the demand for its warehouse solutions we are looking to add a talented and driven Field Operation Engineer to work in partnership with our customers and Geek+. As a Field Operation Engineer, you’ll be the primary point of contact with our project managers, supply chain specialists, service program managers, suppliers, Geek+ and customers. You’ll team with Systemex and Geek+ internal functions to understand all the details of the system configuration and site dynamics. You’ll work with internal and external resources to coordinate all aspects of a Robotic Systems deployment and maintenance at a customer site. The ideal candidate will have a deep understanding of hardware components, systems, and troubleshooting techniques related to autonomous mobile robots. As the Field Engineer, you will play a critical role in ensuring the successful deployment, maintenance, and optimization of our AMR fleet across diverse operational environments.
Main responsibilities
- Lead, manage, and mentor a team of contractors, providing guidance, support, and clear expectations to ensure tasks are completed with the right lead time and quality.
- Monitor contractor performance, productivity, and quality of work, identifying and addressing any issues that arise.
- Conduct onsite implementation project planning including scope of work, budget, schedule, and subcontracting services and merge with the master project plan.
- Manage implementation plan by closely communicating with internal and external stakeholders, especially with supply chain on delivery schedules.
- Conduct thorough hardware inspections, quality control checks, and pre-deployment testing to identify and resolve any potential issues.
- Prepare hardware environment for SIT, UAT and Performance Testing and participate in testing.
- Diagnose and resolve hardware-related problems, both remotely and on-site, to minimize downtime and ensure optimal robot performance.
- Document all hardware-related issues, solutions, and best practices in a clear and organized manner.
- Stay up to date with the latest advancements in autonomous robotics hardware and contribute insights to enhance the company's competitive edge. Able to quickly learn new products.
- Develop and provide trainings to customers, team members and service partners.
Desired Skills
- Ability to manage site implementation across teams including client's operations & IT teams and various site contractors.
- Experience of warehouse automation/manufacturing automation/electrical and mechanical installation.
- Exceptional oral and written communication skills in English.
- Ability to learn quickly and adapt in new complex issues and learn new technology on the go.
- Possess a positive can-do attitude, enthusiastic about learning and problem-solving.
- Proficiency in online collaboration tools, MS office suites and AutoCAD.
- Ability to travel up to 75% + You'll be traveling to client sites the majority of time Monday-Friday.
Preferred:
- Bachelor’s degree in electrical engineering, mechanical Engineering, with 3-5 years of equivalent industry experience.
- PLC programming (preferably with Allen Bradley and Siemens PLCs) and HMI programming is a plus. ·
- Experience with Robotic Systems is a plus.
- Mandarin knowledge is a plus.
The benefits we offer as an employer of choice
We believe that with employee satisfaction comes benefits for everyone involved in the company. We are committed to providing the best possible environment for our employees.
Systemex Benefits:
- Competitive salary
- Flexible work schedule and work from home
- Competitive health insurance benefits
- 401K matching program
- Employee Development and learning via its LMS training system.
- Career growth
Systemex is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Do you have experience in PLC programming (preferably with Allen Bradley and Siemens PLCs) ?
- Are you familiar with preparing a hardware environment for SIT, UAT and Performance Testing ?
- Do you have experience with Robotics systems?
- Do you have experience leading, managing, and mentoring a team of contractors?
Education:
Language:
- English (Preferred)
- Mandarin (Preferred)
Willingness to travel:
Work Location: On the road