**Job Overview:**
We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving inquiries, and ensuring customer satisfaction. If you have excellent communication skills, a passion for helping others, tremendous work ethic, excellent problem solver, technologically savvy, and enjoy working in a fast-paced environment, we want to hear from you.
**Duties:**
- Handle inbound and outbound customer calls with professionalism and courtesy
- Logisitical experience
- Serve as liaison between accounts, outside sales and internal staff
- Utilize phone etiquette to provide information and assistance to customers
- Identify customer needs and provide resolutions for any issues
- Analyze customer inquiries and provide appropriate solutions
- Communicate effectively with customers to ensure their needs are met
- Collaborate with the sales team to meet and exceed customer expectations
**Requirements:**
- Proven experience in customer service or a related field (lab)
- Tremendous work ethic
- Excellent problem solver
- Technilogically savvy
- Strong communication skills, both verbal and written
- Ability to multitask and work efficiently in a fast-paced environment
- Proficiency in English
- Excellent phone etiquette and active listening skills
- Sales experience is advantageous but not required
Join our team and embark on a rewarding career where you can make a difference in customers' and patient's lives. If you are passionate about delivering exceptional service and thrive in a dynamic work environment, apply now!
Job Type: Full-time
Pay: $50,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
- 2 years
- 3 years
- 4 years
- 5 years
Shift:
Weekly day range:
Work setting:
Ability to Commute:
- Flowood, MS 39232 (Required)
Ability to Relocate:
- Flowood, MS 39232: Relocate before starting work (Preferred)
Work Location: In person