Job Description:
In this role you will be part of a broader technology team that is delivering best in class technology solutions supporting a manufacturing and office environment. Systems administrator maintains and ensures security, availability, and performance of computers, servers and networks in a multi-site Windows environment. Needs to be passionate about technology and know how to best meet end user and business needs. System Administrator is responsible for the technical planning, implementation, performance tuning, and recovery procedures for mission-critical enterprise systems. Serves as a technical expert in the area of system administration for Windows Server and Azure operating systems as well as a specialization in at least two of the following: VMware, Microsoft Exchange Online, Azure. This position also recommends the redesign and configuration of operating systems and system applications. Performs a broad range of responsible and complex computer systems administration duties in the implementation and maintenance of management information systems; to provide technical support for a combination of desktop, server and network hardware, software and peripheral equipment; to upgrade existing hardware and software, to correct reported hardware and/or software problems; and to perform a variety of technical tasks relative to assigned area of responsibility.
Essential Functions:
- Documents all changes and solutions that are deployed, creating maintenance, disaster recovery and operational support documentation.
- Provide engineering recommendations for various project and operational needs.
- Install new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
- Develop and maintain installation and configuration procedures.
- Contribute to and maintain system standards.
- Research and recommend innovative, and where possible automated approaches for system administration tasks; identify approaches that leverage our resources and provide economies of scale.
- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs.
- Provide Tier II/III other support per request from various sources; investigate and troubleshoot issues.
- Repair and recover from hardware or software failures; coordinate and communicate with impacted departments.
- Apply patches, packages and upgrades on a regular basis, to the latest code releases.
- Perform periodic performance reporting to support capacity planning.
- Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
- Maintain data center environmental and monitoring equipment.
- Accountable for outstanding customer service to staff and team members.
- Develops and maintains effective relationships through effective, timely communication and meets deadlines.
- Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.
- Maintains and ensures security, availability and performance of computers, servers and networks in a multi-site Windows Server LAN/WAN/WLAN environment.
- Effectively troubleshoots problems reported by users and follows up to ensure problems are resolved satisfactorily.
- Clearly documents all IT procedures and follows best practice change management for configuration changes to IT systems
- Manages and monitors backup systems. Regularly tests and verifies restore capabilities.
- Assists with disaster recovery planning and the recovery of vital information.
- Ensures availability of network services (DNS, DHCP, Active Directory, NPS).
- Interacts with laptops and workstations in a client-server environment. Ensures devices interconnect seamlessly with diverse systems including authentication servers, file servers, email servers, application servers and administrative systems.
- Maintains anti-virus/anti-malware protection and security control.
Knowledge, Skills, Abilities:
- Demonstrated competency in project management.
- Demonstrated working knowledge of current communications devices and protocols, server and desktop technologies.
- Ability to manage multiple activities and tasks simultaneously.
- Facilitation and change management skills.
- Highly developed verbal and written communications.
- Ability to communicate in English; both verbally and in writing
- Excellent customer service skill
Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, and Network Administration or related field preferred.
- 2 + years of related work experience required.
- An equivalent combination of education and/or related work experience equal to 6 years will also be considered.
BraunAbility is committed to building an equitable, diverse, and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, or veteran status.
Job Type: Full-time
Pay: From $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
Compensation package:
- Bonus opportunities
- Yearly bonus
Experience level:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person