Job Title: Medical Receptionist
Full-time Medical Receptionist wanted. The receptionist is the first point of contact for patients and visitors, responsible for providing exceptional customer service while efficiently managing administrative tasks to ensure smooth operations within the practice.
· Greet patients and visitors warmly and professionally upon arrival
- Answer phone calls promptly and courteously, addressing inquiries, scheduling appointments, and directing calls to the appropriate staff member.
- Determine patient benefits eligibility and co-pay amounts
- Verify patient information during registration, ensuring accuracy and completeness of records.
- Collect patient co-pays, deductibles, and outstanding balances accurately
- Assist patients with completing necessary forms and documentation, ensuring compliance with regulatory requirements.
- Maintain confidentiality and adhering to HIPAA guidelines.
- Perform general administrative tasks such as filing, faxing, scanning, and data entry.
- Cleaning the office area
- Willing to learn marketing skills.
Qualifications:.
- Previous experience in a medical office or customer service setting preferred.
- Proficiency in computer skills
- Strong interpersonal skills with the ability to communicate effectively with diverse individuals.
- Exceptional organizational skills and attention to detail, with the ability to prioritize tasks in a fast-paced environment.
- Ability to maintain professionalism and confidentiality in handling sensitive patient information.
Job Types: Full-time, Part-time
Healthcare setting:
Medical specialties:
Schedule:
- Monday to Friday
- No weekends
Work Location: In person