Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and a passion for assisting customers.
Responsibilities:
- Respond to customer inquiries via phone and email
- Provide information about products and services
- Process new business, changes and renewals
- Resolve customer complaints in a professional manner
- Conduct outbound calls for follow-ups and surveys
- Perform data entry to update customer records
- Collaborate with other team members to ensure customer satisfaction
Qualifications:
- Strong communication skills in English
- Ability to analyze customer needs and recommend appropriate solutions
- Proficient in phone etiquette and handling customer inquiries effectively
- Experience in a customer service role is preferred
Join our team and enjoy competitive pay, opportunities for career growth, and a supportive work environment. If you meet the qualifications above and are passionate about delivering exceptional customer service, we would love to hear from you. Apply now!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
Shift:
Weekly day range:
Work setting:
Ability to Commute:
- Hamilton, MT 59840 (Preferred)
Ability to Relocate:
- Hamilton, MT 59840: Relocate before starting work (Required)
Work Location: In person