Exciting new role available to join our Colorado team as a Lead Service Technician! This role provides the opportunity to progress your career.
- A well-established company with a culture of success
- Opportunity to work, grow and excel in a supportive, uplifting work environment
- Work for a well-respected brand, built on real, hard-working, people
The Company:
Steamatic of Colorado has been proudly serving the United States for almost half a century. As a corporate-owned location, we provide our clients with the most cutting-edge and professional restoration, construction, and cleaning services available at an unbeatable price.
What We Offer:
- The opportunity to join an organization with an exciting future
- A respected growing organization
- A positive and rewarding team culture
- Support, training, and guidance from an experienced manager
- Supportive, social, and collaborative team
- Company Vehicle, Fuel Card, Phone and Laptop provided
- Health Insurance, 401k & discretionary PTO policy
The Role:
The Lead Service Technician is responsible for cleaning water and fire-damaged commercial and residential properties. This person would handle demolition work, structure cleaning, move in/move-outs, and many other construction-related duties. The Lead Service Technician is the first line of customer service and will be in charge of getting paperwork completed by the homeowner, taking daily readings and pictures, and will lead the restoration project. Will also be expected to be able to set up and monitor equipment and be able to calculate the proper amount and type of equipment for each restoration project. To be successful, you must possess a positive attitude, strong work ethic, professional appearance, excellent customer service skills, and be available to work weekends and evenings as necessary. You must be detail-oriented and follow procedures in documenting all work done. Receives direct or general supervision from Operations Manager and/or superintendent. Oversight and supervision of the Team Coordinator and Accounting Team Lead.
Key Duties & Responsibilities:
- Extract water from flooded structures using commercial extraction equipment
- Assist in determining the most effective way to dry the affect materials
- Perform demolition after fire, water/flood, mold, or storm damage
- Remove carpets, carpet pads, drywall, and insulation
- Haul debris from jobsite to truck as well as moving customer contents away from work area as needed
- Handle water extraction and removal of water damaged materials
- Perform cleaning duties for structural fires with the aid of equipment
- Running and successfully completing deadlines for content and cleaning projects
- Tracking drying progress with a proprietary software program
- Prepping trucks and equipment for emergencies
- Assess and attend to damage at a Clients property
- Set-up and monitor equipment
- Take pictures and document progress of loss
- Perform demolition of loss (if necessary)
- Be safe and follow guidelines established through industry standards
- Ensure proper maintenance of vehicles and equipment
Key Selection Criteria:
- HS Diploma or GED required.
- IICRC Certifications.
- Must be available for full-time work and for on-call.
- Must pass background check.
- Valid drivers license required along with a clean driving record.
- Ability to work long hours on feet and lift 50 lbs is required.
- Good attitude, ability to take direction and willingness to learn required.
- Ensure health and safety procedures are strictly followed
- Proactively communicate issues and problems that may or are affecting completion of the job to the responsible Project Manager.
- Perform Daily vehicle safety and maintenance inspections and maintain in clean serviceable condition
- IICRC WTR Certified preferred.
- Great "Customer-First" skills
- Proven problem solver adept in securing client solutions
- Skilled in confirming customer-satisfaction prior to concluding service work
- Excellent verbal / written communication
- High interest in developing knowledge of current technology and systems
- Experience in the fire and water damage restoration and mold remediation industry
- Clean Equipment
- Keep company van cleaned out & cleaned up
License and Special Requirements Preferred:
· Knowledge of industry software: Xacimate, About Time, Contractor Connection, Dash, Luxor, Xact Analysis, and other similar programs
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various customers and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. Tasks may require extended periods of time at a keyboard. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects, up to 25 pounds and occasionally up to 100 lbs., necessary to perform job functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms. The employee frequently is required to stand and talk or hear. The employee is routinely required to walk; sit; climb or balance; stoop, kneel, crouch, or crawl; and smell.
WORKING CONDITIONS
Employees work in an office environment and outside. Inside with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
While performing the duties of this job, the employee regularly works in outside weather conditions, which vary from extreme cold to extreme hot. The employee frequently works near moving mechanical parts and is frequently exposed to wet and/or humid conditions and vibration. The employee occasionally works in high, precarious places and is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock.
We are a company of integrity and diversity.
Job Type: Full-time
Pay: $28.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Ability to Relocate:
- Denver, CO: Relocate before starting work (Required)
Work Location: In person