The Administrative Assistant performs multiples roles within the bank by supporting various departments with clerical duties.
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Support customers by answering phones, greeting customers in lobby, and directing them to the appropriate employee or department.
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Proficiently provide teller and new account support as needed to ensure quality customer service.
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Teller support may include performing daily processing of financial transactions, i.e. deposits, handling currency, coin, and cashing checks.
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Vault and safe deposit box duties.
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Ordering currency for branches and customers as needed.
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Support Visa credit card department. Duties may include balancing accounts, entering new customer information, working past dues, entering payments.
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Remain current with all products and services
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Follow appropriate compliance regulations.
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Other duties as assigned by Management.
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Excellent verbal communication skills.
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Excellent organization skills.
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Trustworthiness and the ability to act with integrity.
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Thorough understanding of customer service.
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High school diploma or equivalent is required.
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Previous banking and administrative experience preferred
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Must be able to lift up to 15 pounds at times.
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May need to stand for long periods of time.