We are seeking to hire a receptionist who will be responsible for assisting with administrative duties at our facility. As a successful candidate, you will be responsible for greeting patients, activating patient files, and collecting payments.
To be successful in this role, you will need to be the face of our clinic, providing patients with a welcoming experience as they interact with Wisconsin Fertility Institute.
Receptionist Responsibilities:
- Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
- Schedules appointments for the physicians and physician assistant to optimize patient satisfaction, provider time and most effective use of examining and treatment rooms.
- Retrieves patient files from cabinet, checks for correct sequence of papers, inserts new patient record forms, and places files in sequence for physician examination or treatment.
- Maintains reception area in a neat and orderly condition.
- Assists patients with insurance papers and billing questions.
- Opens and sorts office mail. Delivers outgoing mail to the post office at end of day.
Receptionist Requirements:
- Basic office skills such as typing and filing.
- Good organizational skills.
- Excellent interpersonal and customer service skills.
Education and Experience:
- High School Graduate or equivalent required.
- Minimum 2 years receptionist experience.
- Medical clinic receptionist experience preferred.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person