Job Overview:
Join our team at Flowtrend, Inc. as a Customer Service Representative, where you will play a vital role in delivering exceptional customer service and support to our valued clients. As a Customer Service Representative, you will be the first point of contact for customers, handling inquiries, resolving issues, and ensuring customer satisfaction.
Responsibilities:
- Provide outstanding customer service via phone, email, and chat channels
- Address customer inquiries and resolve complaints in a professional and timely manner
- Utilize strong communication skills to interact with customers effectively
- Perform data entry tasks accurately and efficiently
- Demonstrate excellent phone etiquette while assisting customers
- Analyze customer needs to recommend suitable solutions
- Communicate effectively in both to assist customers
Skills:
- Proven experience in customer service or related field
- Excellent communication skills to interact with customers professionally
- Data entry proficiency with high accuracy is a plus
- Demonstrated phone etiquette skills
- Ability to analyze customer requirements and offer appropriate solutions
At Flowtrend, Inc., we are committed to providing high-quality products and exceptional customer service. Join our team and be part of a company that values integrity, teamwork, and excellence.
For more information about Flowtrend, Inc. and the services we offer, visit our website at http://www.flowtrend.com/.
Flowtrend, Inc. is an equal opportunity employer.
Job Type: Full-time
Pay: $18.62 - $22.42 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Commute:
- Houston, TX 77059 (Preferred)
Ability to Relocate:
- Houston, TX 77059: Relocate before starting work (Required)
Work Location: In person