About Us
With a multinational global team, Davies Group is a specialist professional services and technology firm working in partnership with leading insurance, highly regulated, and global businesses. At Davies Group, we help clients to manage risk, operate core business processes, and to transform and grow. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation, and change management.
Are you looking for a company that is Dynamic and Innovative where the employees are Connected and Succeed Together? If so, Davies may just be the right choice for you.
Davies US is looking for an experienced Training Specialist. The Training Specialist’s primary responsibility is to develop the knowledge and skills of our independent contractors and staff. It involves new hire orientation, continued development, and education and support to both field personnel and internal staff.
The Training Specialist will track the progress of individuals through offered programs to ensure all business goals and objectives are achieved. This dynamic, high-visibility role will provide support to various departments by means of video calls, phone calls and email. This individual must maintain strong industry knowledge and keep pace with changes in program material, department processes and goals.
Responsibilities and Duties
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Provide orientation and education to new field and internal personnel through courses, educational videos, and one-on-one sessions as needed.
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Monitor training operations to identify opportunities to expand service offerings and/or improve processes via identification of best practices.
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Regularly report progress against established goals. Adjust goals and communicate new goals as circumstances require.
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Coach and mentor field personnel and internal staff.
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Provide feedback regarding training material to Training Manager.
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Assist in developing and maintaining training material.
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Ensure the onboarding and training of new field representatives and internal personnel in a timely manner.
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Maintain strong communications with the other departments.
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Participate in special projects which support organizational needs.
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Exhibit company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together
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Perform other duties as assigned[JA1]
Experience and Qualifications
Required
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Bachelors’ degree in related field OR equivalent work experience in Personal and Commercial Lines Insurance.
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Three years of experience in the insurance inspection industry or a related field is preferred. Significant relevant experience can substitute for the education/specific industry requirement.
Knowledge, Skills, and Abilities
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Proactive, independent, and takes initiative with consistent follow through
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Superb communication skills, verbal and written, conducted in a timely manner
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Superior time management skills with capability of working with and meeting deadlines
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Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment
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Excellent team player with interpersonal skills
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High level attention to detail and problem-solving skills
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Capable of working collaboratively and independently with minimal supervision
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Exhibit discretion with sensitive and confidential information
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Display a comfort level working with key people at all levels within an organization[JA2]
Essential Requirements
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Must have US work rights
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Must speak English
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the individual for this job and are subject to change with or without notice.
Diversity and Inclusion
Davies is committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof).
Rewards and Recognition
We embrace innovation and run an annual competition available for all colleagues to submit their ideas. The top finalists travel to the current year’s competition site where they pitch their ideas to our investors. The winner receives funding to bring their idea to life and the runners up receive a reward for their involvement. Some of our colleagues have moved across into brand new positions to further develop their ideas/projects!
Benefits
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Medical, dental, and vision plans
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401k plan with employer matching
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Paid Time Off, Sick Leave, and Paid Holidays
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Life insurance, short term, and long-term disability plans
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Amazing Executive and Senior leadership as well as fabulous colleagues
Position Type, Work Environment and Physical Demands
This is a home-based, full time, salaried, exempt position that predominantly operates remotely from a professional home-based office environment routinely using standard office equipment such as computers, phones, printers, photocopiers, and scanners and requires prolonged periods of sitting at a desk while working on a computer. While performing the duties of this job, the individual will be required to regularly hear and talk. This is a largely sedentary role requiring the ability to sit at a desk, reach outward, use a phone, have use of fingers to operate office equipment such as a keyboard, mouse, phone, printer, copier, and to reach above the head, bend, or stand as necessary.
Application Information
Application deadline: July 2, 2024