20 Best customer service representative jobs (Hiring Now!)

Retail Customer Service Associate
FedEx Office —Jackson, WY
Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change. Assists in the training of store team members.
6d
Member Service Representative 1 - Island City
P1FCU —Island City, OR
To assist members and potential members with their financial transactions, involving paying and receiving cash and other negotiable instruments; explains…
Customer Support Representative
MVF Company LLC —Remote
Conduct outbound calls to customers to provide support and assistance. Proficient in using customer support software and tools.
From $20 an hour
Quick Apply
Customer Service Representative I
American Carpet South —Hudson, NH
You will receive calls from our Installation team regarding their estimated time of arrival and when they arrive to the customers home.
$16 - $17 an hour
DUJ Airport- Customer Service Agent
Southern Airways Corporation —Reynoldsville, PA
Valid driver’s license and reliable transportation. The position is responsible for handling all customer service activities, including greeting and checking in…
$12 an hour
Quick Apply
Inbound Customer Care Agent
Contactus LLC —Grindstone, PA
Respond to customer inquiries via inbound calls to address a variety of customer inquiries which include: The Inbound Customer Care Agent will handle inbound…
Up to $14 an hour
Amazon Locker+ Customer Service Associate
Amazon Warehouse —Eugene, OR
You can instantly cash out up to 70% of your earnings immediately after your shift (for select employee groups). Assist customers with questions they may have.
Up to $15.75 an hour
1h
Customer Support Representative (Vehicle Replacement)
Contactus LLC —Grindstone, PA
This role handles reservations for insurance & fleet replacement rentals via incoming calls and texts as well as managing insurance rentals to policy limits and…
Estimated: $23.7K - $30.1K a year
Call Center Representative / Customer Service
American Eagle Express Inc —Mesquite, TX
Handle inbound calls, emails, and chats promptly and professionally. Excellent communication skills, both verbal and written, with a professional and friendly…
$22.46 - $25.87 an hour
Quick Apply
5d
Associate Patient Call Representative
SCA Health —Remote
Take inbound calls from patients and make outbound calls to patients. The Patient Call Representative interfaces with patients primarily via inbound and…
From $21 an hour
2d
Customer Service Representative - Entry Level
Countryside Feed LLC —Seneca, KS
Answer phones, greet visitors and guests. Countryside Feed, LLC is hiring at full time Customer Service Representative at the Seneca, KS location to provide…
$12 - $18 an hour
Quick Apply
Remote Customer Service Representative
Insurance Agent Pros —Remote
Handle a high volume of incoming calls and emails from customers. Attention to detail and accuracy in data entry. Competitive salary based on experience.
From $20 an hour
Quick Apply
14d
Member Care Representative I
Northeast Credit Union —Portsmouth, NH
The Member Care Representative I will assist members and potential members with telephone and email requests; explain and cross sell products and services,…
$19 - $20 an hour
Quick Apply
Scheduling Specialist – Virtual Relationship Center- Remote
Mass General Brigham —Remote
Answer telephones, triage calls, take accurate and detailed messages using professional and courteous customer service techniques.
Estimated: $34K - $43.1K a year
Quick Apply
Customer Service Representative
Heatable —South Portland, ME
Courteously answer incoming telephone calls. Calculator, telephone, computer terminal, copier, Windows-based workstations, ADDs E3, Microsoft Office, Microsoft…
Estimated: $29.4K - $37.3K a year
Quick Apply
Operations Support Representative
Try-it Distributing Co Inc —Lancaster, NY
Performs data entry, tracking, and reporting functions associated with the effective management of warehouse operations. Ability to write the English language.
$18 - $19 an hour
Quick Apply
OGG Airport- Customer Service Agent
Southern Airways Corporation —Kahului, HI
Valid driver’s license and reliable transportation. The position is responsible for handling all customer service activities, including greeting and checking in…
$15 an hour
Patient Customer Service Representative
Revco Solutions —Texas
Handling inbound and outbound calls from patients and addressing any inquiries, concerns, or requests with empathy and professionalism.
$15 - $16 an hour
Quick Apply
22h
Customer Solutions Associate (On-Site)
PRA Group —Hutchinson, KS
Familiarity with the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA) and all other federal and state laws and regulations related…
$18 an hour
Scheduling/Customer Service Representative
UNC Health —Cary, NC
Ability to develop independent solutions. Serves as a departmental receptionist and office assistant as needed. No licensure or certification required.
$18.20 - $25.86 an hour

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Retail Customer Service Associate

FedEx Office - Jackson, WY

Apply Now

Job Details

Full-time 6 days ago

Qualifications

Management
Customer service
High school diploma or GED
Leadership
Communication skills
Under 1 year

Full Job Description

**$1,000 Sign-on Bonus**

Description

POSITION SUMMARY:

The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.

GENERAL DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

People

Follows instructions of supervisors and assists other team members in performing store functions
Assists in the training of store team members

Service

Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need
Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
Ensures all customer problems are resolved quickly and to the satisfaction of the customer
Takes complex customer orders using order systems and provides accurate pricing information
Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents
Maintains a safe, clean and orderly retail Store

Profit

Ensures confidentiality of customer data and careful handling of documents, media, and packages
Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change
Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability
Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage
Takes preemptive action to prevent errors and waste
Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures

Self-Management

Performs multiple tasks at the same time
Looks for opportunities to improve knowledge and skills within the retail Store
Able to operate with minimal supervision
Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook
All other duties as needed or required

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

High school diploma or equivalent education
6+ months of specialized experience
Excellent verbal and written communication skills

ESSENTIAL FUNCTIONS:

Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.

Suggests areas for improvement in internal processes along with possible solutions.
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.

FedEx Office is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing. America’s Military Veterans and individuals with disabilities are strongly encouraged to apply.

FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com.

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.

For more information, click here.

Job Type: Full-time

Work Location: In person

Apply Now

customer service representative jobs

Retail Customer Service Associate

Member Service Representative 1 - Island City

Customer Support Representative

Customer Service Representative I

DUJ Airport- Customer Service Agent

Inbound Customer Care Agent

Amazon Locker+ Customer Service Associate

Customer Support Representative (Vehicle Replacement)

Call Center Representative / Customer Service

Associate Patient Call Representative

Customer Service Representative - Entry Level

Remote Customer Service Representative

Member Care Representative I

Scheduling Specialist – Virtual Relationship Center- Remote

Customer Service Representative

Operations Support Representative

OGG Airport- Customer Service Agent

Patient Customer Service Representative

Customer Solutions Associate (On-Site)

Scheduling/Customer Service Representative

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