20 Best customer service representative jobs in Phoenix, AZ (Hiring Now!)

Client Support Specialist
Verra Mobility —Sun City, AZ
Recommend and develop standard business reports and/or dashboards that present critical client information. The Client Support Specialist (CSS) will act as the…
Estimated: $45.4K - $57.5K a year
Customer Service Claims Representative
USAA —Phoenix, AZ
May require acquisition and maintenance of insurance adjuster license within 90 days. Effectively operate in a fast-paced, high-volume, contact center…
Senior Client Service Representative
Wilde Wealth Management Group —Scottsdale, AZ
Assist with other office functions such as mailings, call campaigns, answering phones, greeting clients, filing, maintaining break areas, ordering supplies, and…
From $70,000 a year
Quick Apply
Client Service Representative
Wilde Wealth Management Group —Scottsdale, AZ
Assist with other office functions such as mailings, call campaigns, answering phones, greeting clients, filing, maintaining break areas, ordering supplies, and…
$40,000 - $70,000 a year
Quick Apply
Entry Level Customer Service Representative
Amplify Insights —Scottsdale, AZ
Uses proper telephone, chat, email and social etiquette. Resolving customer complaints or referring complaints to the manager for resolution.
$55,000 - $65,000 a year
Quick Apply
3d
Customer Service Representative
JuppLee —Phoenix, AZ
Maintain detailed records of appeals and outcomes for future reference and analysis. Conduct thorough research and analysis to understand the reasons behind ad…
$16.00 - $24.05 an hour
Quick Apply
2d
Outbound Business Account Representative
Cable ONE —Phoenix, AZ
Making outbound calls to connect with potential business customers to present Sparklight’s communication packages. Life insurance (self, spouse, children).
Estimated: $36.9K - $46.8K a year
Member Services Representative - Tier I
GAC Media LLC —Scottsdale, AZ
Manage large amounts of inbound calls, chats, and emails from Great American Pure Flix members in a timely manner. Responding to emails: 5-10%.
$17.50 - $19.00 an hour
Quick Apply
Client Service Representative
Arizona 5G Leaders —Tempe, AZ
Collaborate with fellow executives and clients to establish objectives, required deliverables, and develop customer acquisition strategies with those metrics in…
$800 - $1,000 a week
Quick Apply
Customer Service Representative
SunTree Snack Foods —Phoenix, AZ
Receive and handle customers’ calls/emails promptly and professionally. Respond to customer and or consumer complaints either verbally or in written…
$60,000 a year
Quick Apply
9d
CUSTOMER PROCESSING SPECIALIST
Great Day Improvements: A Family of Brands —Tempe, AZ
Applicant must have a minimum of two years’ experience in customer/client services, call center, help desk, or other applicable service related industries.
Up to $19 an hour
Customer Support Representative
A Game Consulting —Phoenix, AZ
Provide product and service information to customers by answering questions and offering assistance. Keep up-to-date records of customer interactions and sales…
$45,000 - $56,000 a year
Quick Apply
2d
Biliangual Customer Service Representative/ Sales support
Grand Avenue Produce —Peoria, AZ
Perform data entry tasks accurately and in a timely manner to update customer information. Handle incoming customer inquiries via phone, email, and chat with…
From $20 an hour
Quick Apply
4d
Customer Service Representative/Warranty Department
Above & Beyond Pool Remodeling —Gilbert, AZ
Excellent phone etiquette and active listening skills. Handle inbound customer inquiries via phone, and email. Ability to analyze and understand customer needs.
$18 - $22 an hour
Quick Apply
HVAC CSR - Customer Service Representative
North Valley Mechanical —Phoenix, AZ
Perform data entry tasks to update customer information in the system. Proficient in data entry and computer systems.
Estimated: $33.6K - $42.6K a year
Quick Apply
Enrollment Specialist - TimeShare Relief
Republic Financial Services —Phoenix, AZ
1. Conduct outbound calls to potential clients with efficiency and professionalism. 5. Collaborate with team members to optimize strategies for successful…
$30,000 - $150,000 a year
Quick Apply
Retail Sales/Customer Service
Next LVL Marketing Inc. —Phoenix, AZ
Develop and implement effective customer acquisition strategies to meet growth targets. Collaborate with cross-functional teams to optimize campaigns and…
$17 - $21 an hour
Quick Apply
Customer Coordinator
Simple Car Store —Mesa, AZ
Health Insurance:* Your well-being is a priority; enjoy comprehensive health coverage. 401k Plan:* Plan for the future with our robust retirement options.
$3,000 - $6,000 a month
Quick Apply
Customer Service Representative
Arizona Shower Door —Phoenix, AZ
Answers incoming telephone calls and emails from customers. This position will be responsible for providing front line telephone support for customers, vendors,…
Estimated: $37K - $46.9K a year
Quick Apply
4d
Customer Service Representative #358388
Schenker, Inc. —Phoenix, AZ
\* Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests.
$19 - $26 an hour
Quick Apply
4d

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Client Support Specialist

Verra Mobility - Sun City, AZ

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Job Details

Estimated: $45.4K - $57.5K a year

Qualifications

Recruiting

Full Job Description

Who We Are

Verra Mobility Commercial Services is a global leader in smart mobility, creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for millions of vehicles around the world through connectivity with hundreds of tolling and issuing authorities.

How We Work

As a future focused organization, we are looking for people who want to create relevant solutions today that will work tomorrow ensuring more people around the world reach their destination safely and easily.

What you'll do

The Client Support Specialist (CSS) will act as the primary day-to-day contact to the public for Auto Tag of America while also providing the same level of service to Verra Mobility’s end-user clients via web applications. Serve as the main communication link between, Operations Center, Account Management, and other Business Units that support the client throughout the life of the contract; and provide informed analysis and advocacy of program health and client satisfaction for the programs applications that will be used. The CSS works along with the clients with complexed issues.

Responsibilities

Greet & assist customers/clients in person, online, and over the phone.
Serves as first point of contact for all incoming mail, Fed-ex/UPS/USPS drops etc.,
Receives, collects, sorts by SLA’s
Responsible for all Shipping
Orders, receives, and stocks mailing supplies and office supplies
Sorts, bundle, and prepare bulk workorders
Recommend and develop standard business reports and/or dashboards that present critical client information.
Stay up to date through continuing education and involvement with developing products and processes so that reporting and analytics remain timely and proactive.

Client Relationships

Build effective client relationships and proactively engage the client to maintain alignment on critical client goals and needs.
Communicates well verbally & written.
Proactively identify potential client issues and engage internal stakeholders, departments, and/or business leaders to address and resolve issues.
Escalate client issues and concerns in a timely manner to appropriate departments and/or decision makers.
Provide guidance and/or facilitate training as needed for new staff, new products, and/or new processes.

Operations

Understand internal business practices, client requirements, and how the two balance in order to make informed recommendations to appropriate stakeholders and decision makers.
Collaborate and partner with internal departments and business units to facilitate the understanding of client requirements and to maximize client success.
Respond to client requests in a timely manner and strategically orchestrate the fulfillment of such requests by coordinating with appropriate departments (i.e., data requests, document adjustments, etc.).
Maintain continued involvement in the day-to-day operations required for client programs as a knowledge resource and informed advisor, providing strategic orchestration for the necessary administrative tasks.

HP1

Verra Mobility Values

An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:

Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Lead with Grace. We express humility and compassion, and we are authentic and candid. Our employees demonstrate self-awareness, care for others, instill trust, and communicate effectively.
Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.

With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice

Verra Mobility is an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Apply Now

customer service representative jobs in Phoenix, AZ

Client Support Specialist

Customer Service Claims Representative

Senior Client Service Representative

Client Service Representative

Entry Level Customer Service Representative

Customer Service Representative

Outbound Business Account Representative

Member Services Representative - Tier I

Client Service Representative

Customer Service Representative

CUSTOMER PROCESSING SPECIALIST

Customer Support Representative

Biliangual Customer Service Representative/ Sales support

Customer Service Representative/Warranty Department

HVAC CSR - Customer Service Representative

Enrollment Specialist - TimeShare Relief

Retail Sales/Customer Service

Customer Coordinator

Customer Service Representative

Customer Service Representative #358388

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