20 Best client services manager jobs in Chicago, IL (Hiring Now!)

Client Relations Manager
Novo Health Services —Chicago, IL
NOVO’s regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes. 401(k) w/Employer Match.
Up to $90,000 a year
Quick Apply
HVAC/R Manager
Confidential —Chicago, IL
Operating hand tools, power tools, cleaning equipment, and other electrical equipment. A valid Driver’s License with a clean driving record.
$30.00 - $64.50 an hour
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Sales Manager
Keystone Staffing Solutions, LLC —Broadview, IL
Provide indirect management to outside sales, customer service reps, distributors, and independent sales agents.
$72,000 - $82,000 a year
Quick Apply
Hospice Nurse
Healthcare Recruiting Specialists —Chicago, IL
Minimum 1 year of experience as a hospice field nurse. Reliable transportation and clean driving record. The starting annual salary for this position ranges…
$85,000 - $90,000 a year
Quick Apply
4d
AV Technology Sales Manager- Education (MW)
Extron Electronics —Chicago, IL
5+ years of experience, with a strong technical background, developing accounts and selling project-based, hardware and/or software systems solutions.
Estimated: $106K - $134K a year
Quick Apply
Nurse Practitioner - DAVIS JUNCTION, IL
Construction Medicamp —Illinois
Licensure and DOT Certification reimbursements are available for all APRN's who do not currently hold a certification or an APRN license in Illinois.
From $65 an hour
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Business Project Manager- NACB Client Services
Calculated Hire —Chicago, IL
Bachelor's degree in Business Administration, Finance, or a related field. Proficiency in project management tools and software for planning, tracking, and…
$35 - $39 an hour
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Elite Certified Personal Trainer
Fitness Formula Clubs (FFC) —Chicago, IL
Bachelor of Science degree in exercise physiology or an allied health-related field or one (1) nationally recognized third party accredited personal trainer…
$46 - $74 an hour
Quick Apply
Manager, Technical Services
IFANCA —Des Plaines, IL
Oversee daily operations for Halal certification inquiries and Halal application processes (including contracts, reviews, audits, data entry, and certification)…
From $60,000 a year
Quick Apply
12d
Client Success Manager
Carrum Health —Chicago, IL
Identify and execute strategies to streamline processes and increase operational efficiency through scalable implementation and account management workflows and…
$115,000 - $130,000 a year
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9d
Clinic Manager
Bond Vet —Chicago, IL
Experience supervising front desk operations. CVPM Prep course for those pursuing CVPM certification. Mentor, develop, and lead clinic team members to excel.
Estimated: $66.5K - $84.2K a year
Quick Apply
Sales Manager
RoofingSource —Niles, IL
Ability to work well with limited supervision and effectively use independent judgment to plan, prioritize, and organize a diversified workload.
$50,000 - $65,000 a year
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Public Relations Manager
Alexandra Lozano Immigration Law PLLC —Chicago, IL
Oversee the development, layout, content, and approval process for potential graphics that can help differentiate our stories (narratives or content) and can…
Estimated: $77.3K - $97.9K a year
New Business Manager
US Foods, Inc. —Chicago, IL
Maintain full understanding of company IT tools to identify high potential opportunities and update progress; utilize Company-approved data base for lead…
22h
Restoration Manager
Servpro —Broadview, IL
This front-line management position leads their team to operational excellence. Ability to work with/around cleaning agents.
Estimated: $49.6K - $62.9K a year
Quick Apply
Case Manager
CCSI Case Coordination-LLC. —Chicago, IL
One year of program experience, which is defined as assessment, provision, and/or authorization of formal services for the elderly, replace one year of college…
$21.50 - $22.50 an hour
Quick Apply
Client Services Manager
Sound Specialists —Chicago, IL
Accepts incoming client requests and acts as level one technical support for client issues. Audits all service calls for proper billing.
Estimated: $81.3K - $103K a year
Quick Apply
Client Relationship Manager
Dynata —Chicago, IL
Lead client kick off calls where appropriate. Manage and own outcomes of market research projects from commissioning to invoice.
$65,000 - $85,000 a year
1d
Regional Sales Manager
SOX Erosion Solutions —Chicago, IL
May require field support training contractors on proprietary techniques & installation methods. You will lead educational efforts, provide training, and offer…
From $60,000 a year
Quick Apply
10d
Assistant Guest Services Manager
Evolution Parking & Guest Services —Chicago, IL
Ensure each guest receives outstanding service by providing a friendly environment, which includes proactive greeting and thanking each guest.
$50,000 - $55,000 a year
Quick Apply
8d

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Client Relations Manager

Novo Health Services - Chicago, IL

Quick Apply

Job Details

Full-time Up to $90,000 a year

Benefits

Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Organizational skills
Account management
Communication skills

Full Job Description

Get to know us: NOVO Health Services, with headquarters in Atlanta, GA, offers linen management solutions to the healthcare industry. NOVO keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO’s wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO’s regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.

NOVO Health Services is the only “one stop shop” service provider in U.S. currently serving all healthcare-related end markets with both Healthcare Laundry Services as well as Sterilized Reusable Surgical Solutions.

We are currently looking for a Client Relations Manager (CRM), for the Chicago area. We are looking for someone who is confident in decision making, can act quickly, and has excellent communication skills. If you are ready to make a commitment to measurable performance and continuous improvements, then we want to hear from you!

The successful candidate:

The Client Relations Manager (CRM) will be the first point of customer contact and will build and maintain business relationships with clients by providing prompt and accurate service to promote customer loyalty and protect company assets.

Essential Functions:

Management of Company Assets:

The CRM will assist in maintaining adequate inventory and par levels within assigned accounts and notify customer and plant if there are overages or discrepancies and adjust orders accordingly
The CRM will drive and support to retrieve at least 1,500 pounds of linen per quarter from outside sources such as Nursing Homes, Clinics and Competitors
The CRM will conduct customer site visits, linen room inventory, scrub inventory, rejects, unit rounding, customer surveys and audits as outlined and part of assigned role responsibility

Responsibilities:

The CRM is responsible for maintaining and holding all business in assigned accounts.
Ensure that CRM activity is conducted as scheduled daily, weekly, monthly and quarterly, such as linen room and scrub inventory, rejects, audits/studies
Participation in client meetings - monthly and quarterly business reviews, linen committee meetings and any other facility specific events
Ensure that all data and information is entered into ABS, Linen Master, Sales Force, One Drive and other specific spreadsheets on a timely basis – weekly/monthly
Conduct client education – unit rounding/in servicing, Linen Awareness Events, end user education for cost and utilization savings opportunities
Ability to analyze reports, create spreadsheets and PowerPoint presentations and conduct meetings to review and present the information and data
The CRM responds appropriately and timely to client issues, needs and requests and drives the follow up and resolution process
CRMs will check their cell phone voicemail and respond back within 4 hours and email several times per day and respond back to clients and internal communications by the end of the day and within 24 hours. Job Description
Work collaboratively with Plant Management to ensure effective communication for internal items and resolution of customers issues and concerns
Ability and willingness to perform other duties assigned by Management
Typical workdays are Monday – Friday but CRM is still responsible to promptly respond to after hour and/or weekend communications as needed

Growth:

The CRM has the opportunity to sell additional items to existing customers and opportunity to pass along sales leads to the Sales Team. The CRM will engage the Director of Service and Business Manager on all add on sales.
The CRM will assist in new business installation as requested
The Director of Service, Business Manager and Senior VP will be notified immediately of any major issues, business at risk or competitive visits within the assigned accounts

Requirements:

Must be able to perform essential job functions with or without accommodations
Industry experience or prior customer service
Ability to work independently and manage time accordingly
Proficient skills in Microsoft office – Excel, Word, PowerPoint
Excellent communication skills
Detail oriented
Analytical mindset
Positive, outgoing attitude and customer centric approach
Ability to travel freely within assigned territory
Ability to lift 20-30 pounds, bend, and squat
Proper protocol and PPE requirements will be adhered to while at the client facility and within Novo plants/depots

What we can offer you as a full-time associate:

Competitive pay

Paid Holidays

Paid Time Off Program (PTO)

401(k) w/Employer Match

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Medical, Dental, and Vision Programs

Basic Life/AD&D Insurance

Long-Term Disability (LTD)

Why work for Novo Health Services?

NOVO Health Services strives to be the employer of choice in the hospital sterile and hygienically clean linen industry. To do that, we provide a safe, positive work environment where our associates experience tremendous growth and related opportunities for advancement.

All applicants will be considered for employment without attention to race, color, sex, sexual orientation, gender identity, national origin veteran, or disability status. We are proud to be an equal opportunity workplace and an affirmative action employer. Drug-Free Workplace.

Job Type: Full-time

Pay: Up to $90,000.00 per year

Benefits:

401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

client services manager jobs in Chicago, IL

Client Relations Manager

HVAC/R Manager

Sales Manager

Hospice Nurse

AV Technology Sales Manager- Education (MW)

Nurse Practitioner - DAVIS JUNCTION, IL

Business Project Manager- NACB Client Services

Elite Certified Personal Trainer

Manager, Technical Services

Client Success Manager

Clinic Manager

Sales Manager

Public Relations Manager

New Business Manager

Restoration Manager

Case Manager

Client Services Manager

Client Relationship Manager

Regional Sales Manager

Assistant Guest Services Manager

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