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Senior Program Manager- $10,000 Hiring Incentive - Full Time

NUWAY - Duluth, MN

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Job Details

Full-time $87,500 a year 9 days ago

Benefits

Health insurance
Dental insurance
Vision insurance
403(b)

Qualifications

LADC
LMFT
CPR Certification
LICSW
Addiction counseling
RN License
EHR systems
Customer service
Computer literacy
Intake
Analysis skills
Supervising experience
Bachelor's degree
First Aid Certification
Computer skills
LPCC
Negotiation
Under 1 year

Full Job Description

Sr. Program Manager (NUWAY Duluth Counseling Center) #1534

NUWAY is currently seeking a Sr. Program Manager to work in a full-time capacity at our Duluth location.

Hiring incentives for this role are provided up to $5,000 depending on applicant qualifications.

Full Time Outpatient Sr. Program Managers annual salary is $87,500 plus incentives up to $10,000 annually.

Organization Overview
NUWAY Alliance is a nonprofit organization created in 2019 with a mission to provide leadership, innovation, and recovery access in response to national and local trends in behavioral healthcare. It provides overarching leadership and management to NUWAY House, Cochran Recovery Services, The Gables, Arrigoni Housing Support and NUWAY Recovery Foundation. In addition to extremely competitive compensation packages, NUWAY Alliance has best in class benefit offerings for employees including company paid Medical, Dental, Vision, a 403(b)-retirement plan with an extremely generous company match, and much more!

Position Overview

The Senior Program Manager is responsible for the management of daily operations within outpatient treatment programs serving men and women with co-occurring mental health and addiction issues. The Senior Program Manager ensures the program’s activities meet the specified service objectives as specified by state (DHS 245G) and federal regulations to support achievement of effective personal development; this may include working with clients individually and in group settings to identify and resolve issues including substance use, mental health, personal and/or emotional and family issues. The Senior Program Manager provides supervision and oversite to the direct service counseling team ensuring treatment quality and compliance within the scope of NUWAY’s mission. The Senior Program Manager may also carry a limited caseload of clients. The Senior Program Manager is responsible for assuring fidelity to the internal admissions and funding process, assignment of intake paperwork and assessments and alignment of client funding sources at the time of admission. The Senior Program Manager must be able to maintain client confidentiality in accordance with state and federal guidelines and HIPAA requirements.

Responsibilities

Provision of oversight for day to day programming and staff needs to ensure the delivery of patient services.
Ensure that all program needs and counselor shifts are filled; oversight of counselors time away from work to ensure coverage needs are met. This may include providing coverage of counselor services/groups in the absence of other staff
Coordinate with compliance staff for regular chart audits including feedback and education delivery to clinical staff
Coordinate admissions with referring agents, residential staff and housing staff
Compliance of Program in regards to MN 245A and 245G, Statutes: 626.556, 626.557, 625.5572 and federal regulations
Work with HMOs, counties, tribes, and other funding sources to ensure that client funding is in place prior to admission and in an ongoing manner, i.e., extensions funding “flips”, etc.
Maintain an ongoing, continuously updated, inquiry list, admissions list, client list, cataloging past and present, and potential admissions activity
Works closing with the billing and finance departments to troubleshoot issues as they arise
Act as liaison with other service providers
Assistance with proprietary oversight of facility and physical plant to ensure high quality of treatment environment
Assistance with reporting on defined clinic metrics and feedback to counselors regarding performance/client compliance/outcomes
Staff Management including interviewing, hiring, performance management, annual reviews, staff development/training, mandatory training
Interview potential intern candidates
Keep VP, Outpatient Services apprised of “best practice” approaches in the delivery of service to outpatient clients
Attend in-service training sessions sufficient to meet professional requirements
Keep abreast of rules and changes in substance use disorder (SUD) treatment field
Maintain membership and participation in other related professional organizations
Be available to represent the organization outside the facility at community outreach events as needed
Conduct oneself in a manner that presents a positive reflection on your professionalism as an asset to the image of the organization
Consult with staff for urgent mental health and/or crisis needs of clients
Provide culturally sensitive and relevant services to diverse clients and their families
Other duties as assigned or required

Qualifications, Skills, Knowledge and Experience Required:

Bachelor’s degree with a major or concentration in a related degree, or licensure as a registered nurse
Current LADC license required
Age 18 or older
At least 3 or more years of experience providing individual and group counseling to individuals with substance use disorder
Previous counseling or counseling internship as well as demonstrated leadership working with professional and support staff in a recovery environment
Able to pass Minnesota DHS background study
High degree of computer literacy including experience using an electronic health records (EHR) system
Excellent written, communication, customer service, and case management skills
Possess maturity, patience, understanding and empathy with recovering individuals and work with a multidisciplinary team
Ability to relate to people from diverse backgrounds
Demonstrated working knowledge in the field of substance use disorder and/or mental health, in an addiction treatment facility
Must obtain and maintain an active First Aid/CPR Certification
Physical Demands: Sitting for extended periods of time. Daily use of general office and/or residential facility equipment. Lifting (max 25 pounds), minimal reaching, bending and stooping. Ability to effectively navigate

program or office environment such as ascending and descending steps, passing through doorways and entrances, and accessing program/office facilities

Preferred:

Additional licenses: LP, LICSW, LMFT, LPCC, Independent Mental Health License
Minimum of six months of NUWAY Admissions experience or complete a full comprehensive NUWAY Admissions training
Minimum of 2 years field and supervisory experience preferred
Skilled consultant and facilitator
Strong analytical and problem-solving skills
Strong facilitation, negotiation, investigation and mediation skills

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

NUWAY is an Equal Opportunity Employer.

#1534LADC

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