20 Best Center Manager jobs (Hiring Now!)

Virtual Call Center Manager
Advocate Health Advisors, LLC —Remote
Utilizes multiple online licensed agent tools to assist agents while providing exceptional consumer experience. Assures coverage of all shifts as required.
Estimated: $60.2K - $76.3K a year
Quick Apply
Call Center Manager
Carolina Home Services Group Inc. —Myrtle Beach, SC
Manage and oversee daily operations of the call center, ensuring efficient handling of high-volume incoming calls.
$60,000 - $80,000 a year
Quick Apply
5d
Advanced Practice Manager Perioperative
The Miriam Hospital —Providence, RI
Develops and maintains expertise in the field to address questions and provide strategic direction for quality. CNS CNL or NP certification preferred.
Estimated: $93.6K - $118K a year
Distribution Center Shipping Manager
Ferguson —Waterloo, IA
Run DCs quality functions: supervise internal/external quality controls; track service commitment levels and effectiveness, develop quality initiatives;…
Quick Apply
Travel Center Custodian
Little America Flagstaff —Flagstaff, AZ
Maintain cleanliness of restrooms and shower facilities in fuel centers (depends on location). The main function of the Little America Hotel Custodian is to…
$18 an hour
Quick Apply
6d
Call Center Manager
Christopher Ligori & Associates —Tampa, FL
Answer phones and take down client information of current and potential clients. Manage 3 to 4 call center employees. Microsoft Office: 1 year (Preferred).
$45,000 - $50,000 a year
Quick Apply
4d
Call Center Manager
WHC FTC, LLC —Fort Collins, CO
Acting as an information source and answering operator or agents questions, assigning tasks, following up and giving instructions as needed.
$55,000 - $60,000 a year
Quick Apply
9d
Operations Manager - WE 2ND Shift
Kane Logistics —Frackville, PA
This position involves a high level of customer interaction and is accountable for driving profitability and productivity while maintaining high quality…
$77,000 - $90,000 a year
Quick Apply
2d
Hourly Field Training Manager | Remote, USA
Bowlero —United States
Conduct refresher courses for the field as needed. They will work closely with various members of the Training Department and ensure all task-related objectives…
$67,000 - $74,400 a year
6d
Distribution Center - Maintenance Manager
Pet Supplies Plus —Orangeburg, SC
Strong knowledge of building codes, trade standards, and general practices within the maintenance field. 2+ years of formal education in desired/related field.
Estimated: $67.7K - $85.7K a year
Quick Apply
5d
Manager - Wellness Center Administration Ahoskie
ECU Health —Greenville, NC
Ahoskie offers a moderate cost of living, a strong sense of community, and a temperate climate and location to support a variety of year round outdoor…
$68,806.40 - $113,547.20 a year
Quick Apply
RN Care Manager $5,000 sign on!
Fort Hudson Nursing Center —Fort Edward, NY
NYS RN licensure is required, and experience in community health roles certainly desired (but not required). The position requires travel to client homes (local…
$58,000 - $65,000 a year
Quick Apply
Nurse Manager, Ophthalmology ASC
Shasta Eye Medical Group —Redding, CA
BLS certification and ACLS certification required. Must be a Registered Nurse licensed to practice nursing in the state of the practice applying to.
$100,000 - $110,000 a year
Quick Apply
13d
Community Manager - Ion Town Center
Greystar Real Estate Partners LLC —Shoreline, WA
Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of…
$77,000 - $94,000 a year
1d
Nurse Manager
Alliance Medical Center Inc. —Healdsburg, CA
Registered Nurse (RN) license in State of California is required. The Nurse Manager reports to AMC's CMO and is responsible for leading robust nursing and…
$124,000 - $140,000 a year
Quick Apply
OR Nurse Manager
McKinley Orthopedics, Sports Medicine, and Spine —Fairbanks, AK
Works to achieve and maintain regulatory certification and accreditation of the Center. Participates in developing standardized patient education programs.
$40 - $60 an hour
Quick Apply
Receptionist - Detroit
PACE Southeast Michigan —Detroit, MI
Handles all incoming telephone activity, including answering phones promptly, according to PACE SEMI protocol, manages call volume and opens and closes…
Estimated: $28K - $35.5K a year
6d
Radiology Manager
Linton Regional Medical Center —Linton, ND
MUST be ARRT registered and have a current NDMIRT license. This position will oversee all Radiology modalities, clerical, administrative, and regulatory…
$80,000 - $100,000 a year
Quick Apply
Center Manager
Multi-location Owner - Paul Reed —Naperville, IL
Lead a team to grow sales and profit to wow customersIt's where the vision is delivered Responsibilities Customer Service and taking care of our Associates…
Estimated: $58.8K - $74.4K a year
Quick Apply
ASSISTANT SERVICE CENTER MANAGER
ALTAQUIP —La Vergne, TN
Customer Service via phone calls, walk ins and store visits. Coach and educate team members as needed. Cross train in all functional areas: Administration,…
$44,000 - $48,000 a year
Quick Apply

I want to receive the latest job alert for Center Manager

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Virtual Call Center Manager

Advocate Health Advisors, LLC - Remote

Quick Apply

Job Details

Full-time Estimated: $60.2K - $76.3K a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Bilingual
Spanish
Management
Medicare
Sales
Salesforce
English
Microsoft Office
High school diploma or GED
Supervising experience
Bachelor's degree
Team management
Organizational skills
1 year
Life & Health Insurance License
Communication skills

Full Job Description

General Description

Advocate Health Advisors is seeking an experienced Call Center Manager who will contribute to maintaining the highest quality standards in the Medicare space. Based in Venice, Florida, Advocate Health Advisors was formed in 2005 to change the Medicare experience for Americans across the country. As a member of our team, you will virtually manage a team of licensed call center representatives by providing real time support and training, drive sales goals, and accurately portray information provided by the carrier’s that we represent. By joining Advocate Health Advisors, you will be part of a fast-paced, thriving organization that provides health insurance to thousands of Medicare-eligible individuals across the country through our national network insurance agents.

The Call Center Manager conducts selling activities related to inbound and outbound calls inquiring about individual Medicare and other health plan products. The Call Center Manager requires a solid understanding of how organization capabilities interrelate across department(s) and overall business goals.

Responsibilities

Consistently exhibits behavior and communication skills that demonstrate Advocate’s commitment to superior service, including quality, care and concern with every internal and external agent and customer.
Mentors, coaches, and motivates virtual licensed insurance representatives. Monitors and evaluates departmental and staff performance and administers staff evaluations.
Monitors and leads a virtual sales call center and a team of licensed insurance representatives.
Manages the daily operations of the department including all workflows, turnaround times, production levels and staffing schedules on a daily and monthly basis, within budgetary and business planning guidelines.
Assures coverage of all shifts as required. Develops and approves staff work schedules.
Collaborates with management peers to prepare and present reports to Call Center Director.
Utilizes multiple online licensed agent tools to assist agents while providing exceptional consumer experience.
Tracks all sales activities and drives quarterly sales goals.
Interpret complex reports, technical concerns, sales trends, and regulatory information. Provides publications distilling into actions as needed.
Develops/maintains and communicates improved sales results through performance management.
Collaborate with other professionals cross-functionally to ensure regulatory requirements are met for licensed insurance agents.
Review & update company policies and procedures as needed and annually to keep them current and within carrier guidelines.
Additional opportunities to manage projects and improve processes as needed.

This role requires a unique ability to develop relationships, analyze information and influence a virtual sales team to increase engagement and get the needed results. You will be working in a matrixed environment with multiple groups while ensuring that resources are used effectively to improve processes and achieve sales goals.

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other opportunities you may be interested in.

Required Qualifications

High School Diploma or GED or equivalent experience.
1+ years of supervisory experience in a Medicare call center environment.
2+ years of experience in the health care industry.
Active Health & Life Insurance Licenses.
Excellent verbal and written communication skills.
Demonstrated ability to manage multiple projects and meet deadlines.
Expert analytical and problem-solving skills.
Proficient with Microsoft Office Suite or related software.
Strong organizational skills and attention to detail.
Ability to travel as needed.

Preferred Qualifications

Bachelor’s degree from a four-year college and/or a professional certification requiring formal education beyond a two-year college.
3+ years of supervisory experience in a Medicare call center environment.
5+ years of Medicare industry or Healthcare related industry experience and government programs
Bilingual in English with the ability to speak, read and write Spanish, without limitations or assistance.

Advocate Health Advisors provides an unparalleled level of customized support and appreciation to our agents and agencies by leveraging our track record of success, best practices, and national partnerships and infrastructure. We help our agents succeed before, during, and after the sale by providing them access to quality products that promote consumer health and well-being. We operate in the United States and Commonwealth of Puerto Rico.

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

10 hour shift
Monday to Friday
Weekends as needed

Education:

High school or equivalent (Preferred)

Experience:

Management: 3 years (Required)
Medicare: 3 years (Required)
Team management: 3 years (Required)
Sales: 3 years (Required)
Salesforce: 1 year (Required)

License/Certification:

Health & Life Insurance Licenses (Required)

Work Location: Remote

Quick Apply

Center Manager jobs

Virtual Call Center Manager

Call Center Manager

Advanced Practice Manager Perioperative

Distribution Center Shipping Manager

Travel Center Custodian

Call Center Manager

Call Center Manager

Operations Manager - WE 2ND Shift

Hourly Field Training Manager | Remote, USA

Distribution Center - Maintenance Manager

Manager - Wellness Center Administration Ahoskie

RN Care Manager $5,000 sign on!

Nurse Manager, Ophthalmology ASC

Community Manager - Ion Town Center

Nurse Manager

OR Nurse Manager

Receptionist - Detroit

Radiology Manager

Center Manager

ASSISTANT SERVICE CENTER MANAGER

Job Seeker Tools

Employer Tools

Browse

Stay Connected