20 Best Patient Care Coordinator jobs in Boston, MA (Hiring Now!)

Client Care Coordinator - Veterinary Emergency Hospital; evening shift
MSPCA-Angell —Boston, MA
Ideal applicants will have at least 2 years experience in a hands on and/or client service role in a veterinary clinic or hospital, animal shelter/humane…
Estimated: $50.2K - $63.5K a year
Quick Apply
Client Care Coordinator - Veterinary Hospital; evening shift
MSPCA-Angell —Boston, MA
Ideal applicants will have at least 2 years experience in a hands on and/or client service role in a veterinary clinic or hospital, animal shelter/humane…
Estimated: $49.8K - $63.1K a year
Quick Apply
Social Worker
LearnWell —Newton, MA
Participates in all aspects of case management including intake screenings, treatment planning, discharge planning, and collateral calls.
$70,000 - $75,000 a year
Quick Apply
Nurse Director Radiation Oncology (Boston and South Shore Hospital)
Dana-Farber Cancer Institute —Boston, MA
Ensures adherence to ONS standards of professional nursing practice, Magnet standards as well as all licensure/registration and certification requirements…
Estimated: $137K - $174K a year
2d
Foster Family Social Worker
Bridges Homeward —Cambridge, MA
Masters degree in social work, psychology, education or Bachelors degree in social work or related field with experience working in child welfare or with high…
$50,000 - $52,000 a year
Quick Apply
4d
Registered Nurse (RN)
Cambridge Eating Disorder Center —Cambridge, MA
Valid current Massachusetts RN license in good standing. MAP certification as a Trainer preferred. CEDC is seeking a Registered Nurse who is licensed.
Estimated: $71.1K - $90K a year
Quick Apply
10d
Administrative Assistant/Patient Coordinator
Boston Obstetrics & Gynecology, LLC —Brookline, MA
Duties include answering the telephone and returning calls, promptly responding to emails, overseeing the schedule of five physicians, coordinating patient…
$20 - $25 an hour
Quick Apply
8d
Intake Coordinator
ICCD Partners —Newton Upper Falls, MA
S and therapists to find the best course of evaluation and treatment for incoming and current families. The responsibilities include triage of patients over the…
$23 - $25 an hour
Quick Apply
Family Partner
The Home for Little Wanderers, Inc. —Dorchester, MA
Required to have a valid driver’s license and a “satisfactory” driving record. High school diploma or GED and a minimum of two (2) years’ experience working…
Estimated: $38.9K - $49.2K a year
Patient Accounts Coordinator
Mass General Brigham —Boston, MA
Root cause analysis and translate day to day issues into specific and actionable resolution steps. Understand and monitor all daily electronic claim files…
Estimated: $50.6K - $64K a year
1d
Executive Coordinator
Takeda Pharmaceutical —Boston, MA
Understand the structure of the organization and develops a strong network across departments; draw on network to answer questions, solve problems, and…
$32.64 - $51.30 an hour
1d
Patient Care Coordinator
Premier Plastic Surgery Partners LLC —Newton, MA
Proficient in both oral and written communication, comfortable with phone calls, adept at engaging in Zoom meetings, live presentations, and skilled in crafting…
Estimated: $56.5K - $71.5K a year
Quick Apply
10d
Medical Front Desk Receptionist - Lynn, MA
Gather Health —Lynn, MA
Handling incoming calls and messages and appropriately addressing or triaging the requests such as appointment scheduling, form completion, medication refills,…
Estimated: $37K - $46.8K a year
Quick Apply
5d
Scheduler
Adonai Alliance Home Healthcare Agency Inc. —Lynn, MA
Takes incoming referrals without delay. Files all incoming documents timely and efficiently keeping all HIPAA information secured.
$20 - $25 an hour
Quick Apply
Bilingual Medical Front Desk Receptionist - Lynn, MA
Gather Health —Lynn, MA
Handling incoming calls and messages and appropriately addressing or triaging the requests such as appointment scheduling, form completion, medication refills,…
Estimated: $35.3K - $44.7K a year
Quick Apply
Patient Access Coordinator - part time
The Dimock Center —Roxbury, MA
Answers all telephone calls and inquiries for the clinic in customer service oriented, professional manner and directs as appropriate, taking detailed and…
$22 - $23 an hour
Quick Apply
4d
Utilization Review Coordinator (MA/MSW)
HRI Hospital —Brookline, MA
Education: Master’s in psychology, social work or related field. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit…
Estimated: $64.9K - $82.1K a year
Quick Apply
10d
Patient Coordinator
South Shore Health —Braintree, MA
H. Answers telephones by the third ring, using department accepted greeting and in professional tone in accordance with the hospital’s telephone etiquette…
Estimated: $35.3K - $44.6K a year
3d
Exciting Opportunity! Orthodontic New Patient Coordinator (Sales Focus)
Melrose Orthodontics, PC —Melrose, MA
Previous experience in sales, customer service, or a related field is preferred. Paid time off and a generous employee discount.
$20 - $30 an hour
Quick Apply
Patient Experience Representative (rotating days) Emergency Department
Boston Children's Hospital —Boston, MA
Answering, screening and routing telephone calls. Recording and forwarding messages and triaging calls for urgent information or services.

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Client Care Coordinator - Veterinary Emergency Hospital; evening shift

MSPCA-Angell - Boston, MA

Quick Apply

Job Details

Full-time Estimated: $50.2K - $63.5K a year

Benefits

Free parking
Health insurance
Dental insurance
Tuition reimbursement
Employee discount
403(b)
Life insurance

Qualifications

Animal handling
Client services
Patient care
2 years
Communication skills
Teaching

Full Job Description

This is a full time 40 hour/week day shift position. Second shift hours from 12-8:30pm, Mon-Fri.

This Client Care Coordinator position is a new addition to our growing Emergency/Critical Care team. In this role, you will work collaboratively with our clinical and service teams to ensure seamless delivery of excellent client service and patient care from the point of arrival to our Emergency Room. This impactful role provides daily opportunity to make a positive difference in the quality of life of our patients and clients. Ideal applicants will have at least 2 years experience in a hands on and/or client service role in a veterinary clinic or hospital, animal shelter/humane society, or other animal related field. Relative experience in a human medical position is also welcomed.

THE POSITION:

Our Client Care Coordinators are responsible for facilitating client care from patient admission to discharge. They serve as a life-line to clients during their pet’s visit - providing status updates and addressing questions/concerns to ensure the client is comforted and informed during their pet’s care. This role works collaboratively with many hospital areas to manage patient care and assist the client in making the transition to home care after discharge from the hospital. This vital position relies on strong communication skills, as the Coordinator is a direct line of communication between the client and our Veterinarians and serves as a central resource for the client via multiple channels. Being both patient and client facing, this role is perfect for someone who wants to work with animals hands on but in a less technical role.

Some Duties include:

Introduce self to clients waiting for emergency services to offer support, proactively communicate wait times and other relevant policies. Identify client/patient needs and assist where possible, including facilitation of follow up triage.
Facilitating communication between the doctor and client during their pet’s emergency or inpatient care. Communications would include: Addressing client questions and soothing concerns, communicating emergency room wait times, coordinating medical triage for waiting patients, relaying pertinent information on status and polices, gaining permission from clients for diagnostics or procedures during hospitalization including the presentation of any additional financial estimates.
Meeting with clients at patient drop off and facilitate patient admission to the hospital and transporting the pet to their treatment areas.
Following Emergency Room/inpatient population to provide patient status updates to their families via various channels including phone, email, text.
Providing photo updates and/or facilitating patient visitation.
Celebrating patient success and offering kindness in the face of patient challenges and loss, demonstrating comfort care to patients and clients.
Facilitating admit and discharge of the patient, reuniting the pet with their family and guiding the client through the doctor’s home care and medication instructions.

WHO WE ARE:

Angell, founded in 1915, is recognized internationally as a leader in animal medicine and has the reputation as one of the finest veterinary teaching hospitals in North America. Angell serves the greater Boston and scenic New England area as a primary care facility, a 24-hour emergency hospital, and as a tertiary referral center. Our Client Services Department is the hub of this busy hospital where, we will see approximately 90,000 animals this year.

APPLICANT REQUIREMENTS:

We are looking for applicants who:

possess excellent verbal and written communication skills,
have proven excellence in client service,
have knowledge of principles and processes of animal handling/patient care and knowledge of common veterinary drugs,
focus on operational/organizational excellence,
demonstrates patience and empathy, strengths needed for this position.

OUR BENEFITS:

Our compensation package includes health, dental and life insurance, 403(b) retirement plan, tuition reimbursement, paid holidays, sick and vacation time, employee discounts for your pet health care and pet food needs, and free on site Boston parking!

Experience

Required

Please attach a cover letter for this position with your application.
2 year(s): • Prior experience of a minimum of 2 years veterinary practice experience in a technical or a general client services position.

Preferred

Previous work experience in a fast-paced, multi-veterinary hospital, emergency/referral practice or veterinary teaching hospital is a plus!

Education

Preferred

Associates or better in Animal Science

Quick Apply

Patient Care Coordinator jobs in Boston, MA

Client Care Coordinator - Veterinary Emergency Hospital; evening shift

Client Care Coordinator - Veterinary Hospital; evening shift

Social Worker

Nurse Director Radiation Oncology (Boston and South Shore Hospital)

Foster Family Social Worker

Registered Nurse (RN)

Administrative Assistant/Patient Coordinator

Intake Coordinator

Family Partner

Patient Accounts Coordinator

Executive Coordinator

Patient Care Coordinator

Medical Front Desk Receptionist - Lynn, MA

Scheduler

Bilingual Medical Front Desk Receptionist - Lynn, MA

Patient Access Coordinator - part time

Utilization Review Coordinator (MA/MSW)

Patient Coordinator

Exciting Opportunity! Orthodontic New Patient Coordinator (Sales Focus)

Patient Experience Representative (rotating days) Emergency Department

Experience

Education

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