Main Purpose
The primary purpose of this position is to manage the health and welfare, retirement, compensation, and employee perks plans for the U.S. location, ensuring compliance, outstanding customer service, data quality, and management of or participation in key benefit and compensation projects and initiatives. Collaborate in the design, plan, and execution of employee engagement programs, activities, and initiatives. This position will also manage the leave of absence compliance functions for the organization and liaise with the overall human resources team to support projects and programs as needed.
Responsibilities & Duties
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities and duties of the position.
- Under the guidance of senior leadership, design and implement a comprehensive U.S. total rewards strategy to attract, retain, and motivate employees.
- Develop appropriate communication strategies and communication materials to support employee understanding. Prepares and communicates information to employees and former employees about benefit programs, procedures, changes, and government-mandated disclosures.
- Revise and reissue employee and plan communication in a timely manner, such as new hire and open enrollment materials, SAR, SPD, SMM and other ERISA documents that require distribution, and Medicare Part D notices.
- Maintain relationships with broker/consultant and benefit vendors, creating a positive working relationship. Escalate vendor concerns for resolution. Identify inefficiencies and make recommendations for programs.
- Ensure all plan documents and Summary Plan Descriptions are complete and updated.
- Manage the benefit enrollment and change process, including open enrollment and new or changed benefit plans.
- Oversee execution of 401(k) plan audits and testing.
- Analyze claim reports for large claims, trends, or discrepancies and communicate as needed.
- Promote open and transparent communication channels within the company. Recognize and celebrate employee achievements. Participate in engagement strategies to nurture a positive work culture.
- Partner with the employee experience team to monitor the motivation of employees to ensure a high level of employee engagement. Creating plans and projects to increase employee involvement in wellness activities.
- Lead the evaluation of positions and the application of existing job classifications, assignment of job levels, salary ranges, and FLSA status to positions. Makes recommendations for revisions and/or changes.
- Manage annual market surveys and recommendations regarding changes in salary plans; oversees all activity related to compensation surveys throughout the year and audits survey output, market trends, and market competitive pay positions to ensure salary plans meet overall company goals and objectives.
- Maintains monthly ACA compliance data and prepares annual IRS tax reporting for approval and submission.
- Supports preparation of the annual 5500 reporting for approval and submission.
- Produces people analytics reporting as needed.
- Ensure total rewards programs comply with U.S. local, state, and federal legal requirements.
- Maintains current knowledge of and analyzes U.S. government regulations related to, but not inclusive of ERISA, PPACA, FMLA, HIPAA and COBRA.
- Remains abreast of current and emerging benefit program trends and prevailing practices among similar organizations; communicates suggested changes to management.
- Maintains documentation of current processes and procedures required for the administration and communication of all employee benefits, updating as necessary.
- Uses independent decision-making authority to resolve benefit issues.
- Participates in HR and payroll system upgrades, testing, and implementations.
- Performs miscellaneous duties as assigned.
Requirements
- Four or more years of direct benefits and compensation experience
- Multi-state benefits experience
- Experience with HCM/payroll platforms
- HR or benefits certification
- Excellent relationship-building skills and the ability to inspire collaboration
- Ability to engage in problem solving and taking initiative, while utilizing a solutions-oriented approach
- Professional attitude and ability to deal effectively with all levels of the organization
- Ability to share authority and responsibility in complex and fast-moving projects
- Ability to formulate a clear point of view on complicated issues and create well-structured narratives to express it.
- Highly data driven with considerable ability to analyze and evaluate data
- The ability to translate data into metrics
- Ability to learn and effectively use new technology
- Unwavering integrity and ethical behavior in all matters, including working with confidential data
- Extremely detail-oriented, producing accurate results
- Excellent written and oral communication skills
- Excellent documentation and note taking skills
- Advanced Excel and Google Sheets skills
- Proven, strong organizational skills
- Ability to handle conflict and change with a calm demeanor
- An ability to effectively prioritize in a multi-task environment and work under pressure
- Committed to and possessing strong customer service skills
- Ability to work productively with minimal supervision
- Highly proficient with utilizing several tools to enable real-time collaboration with a globally distributed workforce, such as Miro, Monday, Salesforce, Google Meet, Zoom, Slack, etc
- A commitment to driving the Indeed Flex mission: to help people get jobs instantly
Benefits
- $63,000 to $116,000 base
- Performance-based bonus
- Medical, Dental, Vision, and 401K
- Access to all Company & Employee Benefits
- 25 days PTO (prorated) + Birthday Day Off
- 8 Public Holidays
- Duvet days
- Laptop + WFH equipment
- Hybrid working model - we work best collaboratively, so we’ve provided a workspace where you’ll thrive, whilst still giving the flexibility to work remotely when you need
- Volunteer days
- STIPs (Short Term Incentive Plan)
- Regular team-building events
You’ll fit right in at Indeed Flex if:
- You’re a great communicator and highly collaborative. We’re best when we all pull in the same direction
- You don’t mind doing the work, whatever it is - you can see the impact at the end, and you’re in it for the long haul
- Data is your heart and soul - you know you need it to drive you in the right direction
- You’re proactive and always willing to learn
- You can navigate the ambiguity and high levels of autonomy in a scale-up environment - you know what we’re about, and you want to be a part of it.
Job Type: Full-time
Pay: $85,925.00 - $116,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid jury duty
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Ability to Commute:
- Austin, TX 78758 (Required)
Ability to Relocate:
- Austin, TX 78758: Relocate before starting work (Required)
Work Location: Hybrid remote in Austin, TX 78758