20 Best Customer Service Manager jobs (Hiring Now!)

Client Support Manager, Operations (Oil & Gas)
VoltaGrid, LLC —Midland, TX
Bachelor's degree in business administration, marketing, or a related field. Develop and implement strategies to enhance customer satisfaction and loyalty.
Estimated: $62.8K - $79.5K a year
Quick Apply
Customer Assurance Manager-HVAC Technical Support
Robert Madden Industries Ltd —Austin, TX
Deliver post-sales technical support to dealers/contractors and customers to analyze and recommend solutions to and resolve problems concerning HVAC equipment…
Estimated: $72.6K - $91.9K a year
Quick Apply
Customer Service Supervisor (Front End Support)-Full Time
Whole Foods Market —Jackson, WY
Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher…
Estimated: $33.2K - $42K a year
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)
Whole Foods Market —Jackson, WY
You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution.
Estimated: $38.6K - $48.8K a year
14d
Call Center Operations Manager
Fusion BPO Services —Boca Raton, FL
It is linked to high level management and clients to develop, implement and manage operational standards and strategic plans to obtain the maximum benefit,…
Estimated: $70.6K - $89.4K a year
Quick Apply
Customer Service Account Manager
RC Brayshaw & Company —West Lebanon, NH
You must be able to handle a variety of office responsibilities including scheduling and customer workflow.
$18 - $19 an hour
Quick Apply
Retail Customer Service Lead - Full Time - Supervisory
Ocean State Job Lot —Walpole, NH
Ensure the front end of the store is well maintained and stocked, which includes, but is not limited to, register racks, end caps, powerlane and service desk.
$18 an hour
7d
Customer Service Manager
Tropex Plant Services —Boca Raton, FL
Respond to potential new clients (sales) to help create new plant design layouts and work with the owner and/ or operations manager for pricing within the…
$52,000 - $56,000 a year
Quick Apply
Customer Service Manager
Vomela Specialty Company —High Point, NC
Perform administrative duties including typing, making travel arrangements, and maintaining vendor services (telephone system, janitorial services, and all…
Estimated: $58.2K - $73.7K a year
Quick Apply
8h
Agency Assistant Customer Service Manager
Dusty Wallace Allstate Insurance Agency —Flower Mound, TX
We have an immediate opening for an Assistant Service Manager to assist in leading our Service Department and training staff to deliver superior customer…
$45,000 - $55,000 a year
Quick Apply
1d
Group Coordinator Lead - Customer Service Rep
DHL —Dallas, TX
Phone duties, freight claim reporting, and other clerical duties directed by Supv. Responds to inquiries, processes orders, handles complaints, and processes…
$23.20 an hour
Quick Apply
2d
Supervisor, Service
Globus family of brands —United States
While performing this job, it will require: Eight (8) hours or more a day of sitting; walking; standing; bending; answering the telephone; entering data into…
$55,000 a year
Quick Apply
1d
Customer Service Manager
Gamesys US LLC —Jersey City, NJ
Upon completing the construction of a permanent casino facility in Chicago, IL, and a land-based casino near the Nittany Mall in State College, PA, Bally's will…
$100,000 - $125,000 a year
Quick Apply
5d
Senior Manager, Customer Support
LeadSimple, Inc —Remote
Work towards having a considerable percentage of inbound calls solved and eliminated. Supply your own internet and smartphone.
From $100,000 a year
Quick Apply
19h
Internet Manager - Business Development - Customer Care
Taylor & Sons Chevrolet —Ponderay, ID
Initiate outbound calls to potential customers who have expressed interest in our vehicles or services. Previous experience in sales, customer service, or a…
$20 - $22 an hour
Quick Apply
7d
Customer Service Supervisor (Store #10)
HAMRICK'S INC —Charleston, SC
Place service calls to appropriate personnel for register equipment, financial equipment, etc. Prepare, audit, and reconcile all funds for daily retail…
Estimated: $27.7K - $35.1K a year
Assistant Store Manager-Customer Service / Retail
Signet Jewelers —Nashua, NH
You'll also play a crucial part in developing the skills and product knowledge of our team members through training and evaluation, all while being a part of…
Estimated: $31.7K - $40.1K a year
Quick Apply
4h
Call Center Director of Sales –Technology/New Age/Healthcare/Utility
Fusion BPO Services —Remote
Manage a strategic and commercial aspect of the client relationships with key client stakeholders and executives to help develop and grow the partnerships…
$65,000 - $80,000 a year
Quick Apply
Automotive Assistant Store Manager/ Customer Service Advisor
Jensen Tire & Auto —Fremont, NE
Must have a valid drivers license.*. Must enjoy meeting/greeting people in a retail sales environment. Jensen Tire & Auto will provide you the opportunity to…
From $18 an hour
Quick Apply
3h
Supervisor, Customer Support, US
Brand ID —California
Professionally and tactfully help de-escalate escalated cases/calls as needed. Process Improvement: Identify areas for process improvements and implement…
$80,000 - $85,000 a year
Quick Apply
4h

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Client Support Manager, Operations (Oil & Gas)

VoltaGrid, LLC - Midland, TX

Quick Apply

Job Details

Full-time Estimated: $62.8K - $79.5K a year

Benefits

Health savings account
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
Flexible schedule

Qualifications

Oil & gas
Bachelor's degree
Customer relationship management
Business Administration
Business
Account management
Time management

Full Job Description

Position Title: CLIENT SUPPORT MANAGER-OPERATIONS

Location: REMOTE/MIDLAND, TX/HOUSTON, TX

FLSA Class: EXEMPT

Responsible to: SENIOR VICE PRESIDENT OF OPERATIONS

Position Summary: As a Customer Relationship Manager, you will be responsible for managing and nurturing relationships with existing customers to ensure satisfaction, retention, and loyalty. You will work closely with the company’s operations department to understand customer needs and provide solutions that align with their goals. Your primary focus will be on building long-term relationships, maximizing customer lifetime value.

Essential Duties and Responsibilities:

Develop and implement strategies to enhance customer satisfaction and loyalty.
Serve as the main point of contact for customers, addressing inquiries, resolving issues, and providing support as needed.
Proactively reach out to customers to gather feedback, assess satisfaction levels, and identify areas for improvement.
Collaborate with sales, marketing, and operation teams to align customer needs with company offerings.
Analyze customer data and trends to identify opportunities for upselling, cross-selling, and retention and report back to sales.
Develop and maintain customer communication channels, including email and phone.
Monitor customer accounts, track key metrics, and generate reports to measure performance and progress.
Conduct regular meetings with customers to review their needs, discuss solutions, and ensure expectations are met.
Stay updated on industry trends, market developments, and competitor activities to maintain a competitive edge.

Other Requirements:

Bachelor's degree in business administration, marketing, or a related field.
Proven experience in customer relationship management or a similar role.
Strong interpersonal skills with the ability to build rapport and communicate effectively.
Excellent problem-solving abilities and a customer-centric mindset.
Analytical mindset with the ability to interpret data and derive actionable insights.
Results-driven with a focus on achieving targets and objectives.
Ability to work independently as well as part of a cross-functional team.
Detail-oriented with strong organizational and time management skills.
Adaptability and willingness to learn in a dynamic and fast-paced environment

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

VoltaGrid is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws.

Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.

Job Type: Full-time

Benefits:

Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Health savings account
Paid time off
Vision insurance

Schedule:

Monday to Friday

Education:

Bachelor's (Required)

Ability to Relocate:

Midland, TX: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Customer Service Manager jobs

Client Support Manager, Operations (Oil & Gas)

Customer Assurance Manager-HVAC Technical Support

Customer Service Supervisor (Front End Support)-Full Time

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)

Call Center Operations Manager

Customer Service Account Manager

Retail Customer Service Lead - Full Time - Supervisory

Customer Service Manager

Customer Service Manager

Agency Assistant Customer Service Manager

Group Coordinator Lead - Customer Service Rep

Supervisor, Service

Customer Service Manager

Senior Manager, Customer Support

Internet Manager - Business Development - Customer Care

Customer Service Supervisor (Store #10)

Assistant Store Manager-Customer Service / Retail

Call Center Director of Sales –Technology/New Age/Healthcare/Utility

Automotive Assistant Store Manager/ Customer Service Advisor

Supervisor, Customer Support, US

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