20 Best client services manager jobs in Chicago, IL (Hiring Now!)

Client Services Manager
Choose Chicago —Chicago, IL
Maintain continual communication with clients through direct contact, phone calls, e-mail, letters and personal visits creating a strong customer/partner…
$80,000 - $100,000 a year
Quick Apply
3d
Hospice Nurse
Healthcare Recruiting Specialists —Chicago, IL
Minimum 1 year of experience as a hospice field nurse. Reliable transportation and clean driving record. The starting annual salary for this position ranges…
$85,000 - $90,000 a year
Quick Apply
4d
Care Manager
MADO Healthcare Old Town —Chicago, IL
Complete therapeutic assessments and work with each person to develop person-centered recovery goals. Bachelor’s or master’s degree in social work, psychology,…
$38,000 - $40,000 a year
Quick Apply
Environment of Care Consultant - Domestic - Part time
The Joint Commission —Oakbrook Terrace, IL
Collaborates with Joint Commission Resources Central Office staff (based in Oak Brook, IL) and colleagues to generate leads, develop proposals, and pursue to…
Estimated: $114K - $145K a year
Nurse Practitioner - DAVIS JUNCTION, IL
Construction Medicamp —Illinois
Licensure and DOT Certification reimbursements are available for all APRN's who do not currently hold a certification or an APRN license in Illinois.
From $65 an hour
Quick Apply
Sales Manager
RoofingSource —Niles, IL
Ability to work well with limited supervision and effectively use independent judgment to plan, prioritize, and organize a diversified workload.
$50,000 - $65,000 a year
Quick Apply
Vice President of Investments
Covenant Trust Company —Chicago, IL
This position is responsible for developing and implementing strategic and tactical investment strategies, spearheading manager selection and asset allocation,…
Estimated: $83.7K - $106K a year
Quick Apply
Marketing Manager - Commercial
Lessen —Chicago, IL
The Marketing Manager will also provide direct support and sales enablement for our inside and field sales teams, including supporting on-demand collateral…
Estimated: $74K - $93.7K a year
Quick Apply
Customer Success Manager
Michele Pelafas Inc —Elmhurst, IL
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction, and…
$42,000 - $52,000 a year
Quick Apply
8d
Inside Sales & Support Specialist
Neta Scientific, Inc. —Chicago, IL
Align with sales initiatives and strategies to target and develop new accounts within the prescribed segmentation/territory. Quoting, bid, and RFP support.
$40,000 - $55,000 a year
Quick Apply
Outside Sales Representative - Chicago, IL
Noregon Systems —Chicago, IL
Requires a valid driver’s license and reliable insured vehicle. Generate leads through self-conducted research and networking, actively making multiple cold…
$50,000 - $100,000 a year
Quick Apply
Clinical Regional Manager
Inizio Engage —Chicago, IL
To possess a full valid US driver’s license at all times and to notify the company immediately of any offences or accumulation of penalty points.
Estimated: $125K - $158K a year
In-Home Sales Consultant - Flooring
DeSitter Flooring —La Grange, IL
Associate or bachelors degree preferred but not necessary. Ability to service all types of clients. Accurately measure /assess jobsite, provide various flooring…
$60,000 - $75,000 a year
Quick Apply
Client Relationship Manager
Dynata —Chicago, IL
Lead client kick off calls where appropriate. Manage and own outcomes of market research projects from commissioning to invoice.
$65,000 - $85,000 a year
1d
New Business Manager
US Foods, Inc. —Chicago, IL
Maintain full understanding of company IT tools to identify high potential opportunities and update progress; utilize Company-approved data base for lead…
23h
Bilingual Medical Case Manager & Behavioral Health Specialist
Project Vida Inc. —Chicago, IL
Masters or Bachelors degree in social work, counseling, psychology or related field and three years’ experience in social services required.
$40,000 - $55,000 a year
Quick Apply
1d
Business Development Staffing Manager
Lyneer Staffing Solutions —Chicago, IL
Schedule client meetings via phone calls, in-person visits, and other technological resources. You'll spend your day on the road, building new relationships,…
Estimated: $47.7K - $60.4K a year
Quick Apply
Licensed Mental Health Therapist (CA-Licensed) $3,500 Sign-on Bonus
Foresight Mental Health —Chicago, IL
Be an active, independent California Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Clinical…
$70,000 - $110,000 a year
Quick Apply
5d
Account Executive - National
Rose Paving —Bridgeview, IL
Develops, expands and cultivates a qualified client base by utilizing various marketing practices, including entertainment, direct mail, referrals, advertising,…
Estimated: $88.5K - $112K a year
Quick Apply
Home Health RN Hospital Liaison
Interim Healthcare of Chicago —Chicago, IL
Makes calls to patients post discharge to coordinate services and review discharge instructions. Makes calls to primary provider in the community to ensure that…
From $95,000 a year
Quick Apply

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Client Services Manager

Choose Chicago - Chicago, IL

Quick Apply

Job Details

$80,000 - $100,000 a year 3 days ago

Qualifications

Microsoft Powerpoint
Hospitality
Microsoft Excel
Management
Customer service
Microsoft Office
Project management
Bachelor's degree
Computer skills
4 years
Grammar Experience
Communication skills
Marketing
Time management

Full Job Description

Position Title: Client Services Manager

Department: Client Services

Reports To: Sr. Director Client Services

FLSA Status: Exempt

Effective Date: June 2024

Choose Chicago is the official sales and marketing organization responsible for promoting Chicago as a global visitor destination to business and leisure travelers.

POSITION SUMMARY

The Client Services Manager (CSM) is responsible for providing the highest quality services to assigned meeting, tradeshow and convention accounts that meet in Chicago; to disseminate service materials to such organizations in a timely fashion; to provide event management with promotional support in the form of destination marketing resources, attendance building, and city recognition.

Works in close partnership with the Sales Department to service confirmed business in Chicago by acting as a liaison between event management, Choose Chicago members and city departments. The CSM is the main representative of all that is Chicago to our convention clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Maintain continual communication with clients through direct contact, phone calls, e-mail, letters and personal visits creating a strong customer/partner relationship.
Must be a team player with a great understanding of the importance of exceptional customer service.
Contribute to the development of Choose Chicago’s goals by assessing each account, customizing programs and working within the appropriate budget to complement the client’s needs; develop and present the proposal to the client.
Forecast expenditures and work within +/- 5% of the designated client budget.
Maintain concise account profiles in Simpleview, and complete and organize paper and electronic files in an accurate and timely fashion.
Manage timeline for services with assigned accounts to provide the highest possible level of customer service.
Maintain a current knowledge base of the Choose Chicago Meeting Professionals Guide, Partners, and City of Chicago programs as it relates to providing educated recommendations to clients.
Coordinate and execute site inspections through the development of itineraries, including but not limited to assignment of housing and transportation arrangements. Accompany clients on visits.
Facilitate all city and state requests including welcome letters for the Mayor and Governor, banner requests and airport signage.
Develop new programs, or recommendations for updating existing programs to enhance and increase the usage of the department's services.
Support partnership base through referrals and attendance of meetings and special events.
Develop, promote, and execute Chicago’s “We’re Glad You’re Here!®” program recognition and retention services through individual account needs assessment.
Travel to promote the city for future Chicago shows for qualifying/applicable accounts.
Travel to appropriate and necessary client appointments and industry events as needed.
Comply with established policies and guidelines applying to the Choose Chicago operations and employee conduct.
Perform a variety of administrative tasks.
Perform other duties as assigned by the Vice President, Client Services and Directors of Client Services.

MINIMUM QUALIFICATIONS

Bachelor’s degree preferred.
Four (4) years of related customer service experience in industry along with demonstrated project management experience showing progressive growth and learning and/or training equal to the skill level needed to perform this position.
Certified Meeting Professional (CMP) or studying for CMP designation a plus.
Occasional travel required.
Prior experience in the hospitality industry preferred.
Understanding of marketing and promotional efforts/concepts for meeting planning and production.
Prior management experience a plus.

KNOWLEDGE, SKILLS, AND ABILITIES

Understanding of Chicago’s attractions, hotels and special event venues.
Ability to effectively use MS Office products including but not limited to Word, Excel, Outlook, Power Point, Asana, etc.
Possess excellent written and verbal communication skills, exceptional spelling, punctuation and grammar skills.
Ability to represent Choose Chicago in a professional manner while interfacing with internal and external clients.
Ability to make sound independent judgements, self-starter and resourceful problem solver.
Possess excellent organizational, written, and time management skills.
Ability to manage and work simultaneously on multiple projects and with multiple clients.

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS

Ability to perform work utilizing a computer for extended periods of time.
Ability to travel by air or ground in promoting the city of Chicago at various events is required.
Ability to attend/host customer entertainment is required.
Ability to grasp objects utilizing the fingers (fine motor manipulation).
Ability to travel by air or ground transportation (includes personal and public transportation) as required in performing the work.
Ability to travel throughout the city, including prolonged standing and walking as it is very often necessary when conducting a site inspection.
Ability to work nights and weekends as needed. Working evenings includes but is not limited to attending business exchanges, venue openings, receptions, client dinners, etc.

Quick Apply

client services manager jobs in Chicago, IL

Client Services Manager

Hospice Nurse

Care Manager

Environment of Care Consultant - Domestic - Part time

Nurse Practitioner - DAVIS JUNCTION, IL

Sales Manager

Vice President of Investments

Marketing Manager - Commercial

Customer Success Manager

Inside Sales & Support Specialist

Outside Sales Representative - Chicago, IL

Clinical Regional Manager

In-Home Sales Consultant - Flooring

Client Relationship Manager

New Business Manager

Bilingual Medical Case Manager & Behavioral Health Specialist

Business Development Staffing Manager

Licensed Mental Health Therapist (CA-Licensed) $3,500 Sign-on Bonus

Account Executive - National

Home Health RN Hospital Liaison

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