20 Best Customer Service Representative jobs in Draper, UT (Hiring Now!)

Bilingual Customer Experience Representative (Spanish)
B-Stock —South Jordan, UT
Use our passion for data to provide value to our customers, improve ourselves, and develop new ways to delight our buyers and sellers. Typing speed of 35 WPM.
Estimated: $32.9K - $41.6K a year
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Call Center Representative/Agent
Engagex —Provo, UT
We are looking for a reliable Call Agent to connect with current insurance clients via outbound phone calls and schedule policy review meetings with their agent…
$12 - $20 an hour
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Customer Support Representative - Remote (UT Only)
Gabb, Inc. —Lehi, UT
Answer incoming calls and provide high-quality support to our customers. Work closely with supervisors and shift leads to ensure customer satisfaction and a…
$16 an hour
1d
Customer Care Specialist
Appy Medical, LLC —West Jordan, UT
Investigate insurance benefits to understand customer cost. Identifies provider restrictions, co-pays, deductibles and other patients cost share…
$25 an hour
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22h
Customer Call Center Representative
Black Diamond Experts —Salt Lake City, UT
Answer incoming calls promptly and professionally. Outbound calls to existing customers to schedule, reschedule maintenance appointments or other services.
$40,000 - $65,000 a year
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17h
Tesla Support Specialist
Tesla —Draper, UT
Deliver an exceptional customer experience by taking inbound phone calls and/or chats for vehicle support customers. High School diploma or GED.
$20.00 - $21.46 an hour
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Call Center Representative
Select Portfolio Servicing —Salt Lake City, UT
Handle customer calls efficiently and effectively, while providing exceptional customer service. Willing to work in a call center environment with heavy…
From $17.50 an hour
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Customer Service Representative
American Cruise Lines —Sandy, UT
Provide the best customer service to our guests. Handle all guests concerns with understanding and curtesy. Strong computer and data entry skills.
Estimated: $31.9K - $40.4K a year
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7d
Senior Customer Service Representative - Salt Lake City, UT
Optum —Draper, UT
Answer incoming phone calls from customers and identify the type of assistance the customer needs (i.e. benefit and eligibility, billing and payments,…
Estimated: $45K - $57K a year
Patient Support Service Representative
St. Mark's Hospital —Salt Lake City, UT
Education assistance (tuition, student loan, certification support, dependent scholarships). Verify all insurance and obtain pre-certification/authorization.
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8h
Call Center Representative
Serenity Healthcare —Lehi, UT
Your primary responsibility will be taking inbound calls and building trust and rapport with our patients while educating them on our life-saving alternative…
Estimated: $31.4K - $39.8K a year
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2d
Customer Service Representative
Upfront Plumbing Drains Heating and Air —West Jordan, UT
You answer inbound calls, texts, and emails. As a remote Customer Service Representative, you provide support to our plumbers out in the field.
$16 - $18 an hour
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6d
Customer Support Representative
Suralink Inc —Salt Lake City, UT
Be helpful, friendly, and courteous to each and every customer. We are looking for an exceptional Customer Support Representative to provide outstanding…
Estimated: $34.7K - $43.9K a year
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8d
Billing Agent - Phone Representative
Valley Women's Health —Provo, UT
Must maintain a high quality and volume of answered phone calls. Provides general clerical and administrative support to all levels of professionals.
Estimated: $34.5K - $43.7K a year
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Customer Service Representative 7.2.24
Walker Edison —West Jordan, UT
Respond to customer inquiries inbound/outbound calls and email using proper grammar and etiquette. We work mainly with partner web portals and email, as well as…
Estimated: $34.1K - $43.2K a year
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2d
Customer Service Clerk, $18.00 hr
R+L Carriers —West Valley City, UT
Learning and working with company computer related applications, tools, and programs. R+L Carriers offers an excellent compensation and comprehensive benefits…
$18 an hour
8d
Customer Service Account Specialist
Henkel —Salt Lake City, UT
Key decision-making activities include whether to request a stock transfer order, to move a customer order to ship from another distribution center or to…
$60,000 - $75,000 a year
1d
Support Team Lead
ApplicantPro —Sandy, UT
The ability to multitask to work on multiple conversations. 1 year of experience in customer service minimum. Ability to dig in and troubleshoot any issue.
$18 - $20 an hour
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9d
Customer Experience Manager
Sizzling Platter —Murray, UT
The right candidate is a visionary leader who can drive customer-centric initiatives, analyze customer feedback, and collaborate with cross-functional teams to…
Estimated: $73K - $92.5K a year
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3d
Customer Success Manager - Rover
Bill.com —Draper, UT
Collaborate and own miscellaneous department/team/customer projects. Ability to listen, earn trust, and consult with clients.
$95,700 - $114,800 a year

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Bilingual Customer Experience Representative (Spanish)

B-Stock - South Jordan, UT

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Job Details

Estimated: $32.9K - $41.6K a year

Benefits

Continuing education credits
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Live chat
Bilingual
Spanish
Customer service
Salesforce
Writing skills
English
E-commerce
High school diploma or GED
Typing
1 year
Restaurant experience

Full Job Description

JOB SUMMARY

We are looking for a Customer Experience Representative fluent in speaking and writing in both English and Spanish. Someone who enjoys finding creative solutions to customers' inquiries, while providing an exceptional experience. The Customer Experience Representative engages and educates our small business buyers as they navigate situations to grow their businesses. While providing a first-class experience, interactions vary from email, phone, and web chat. With exceptional critical thinking and problem-solving skills, the Customer Experience Representative aims to achieve our first contact resolution goal. Through first-hand experience, Customer Experience Representatives review current processes, make recommendations for improvement, and partner with leadership to implement those improvements to create a better customer experience.

Many team members have defined their niche at B-Stock while maintaining their customer service responsibilities. B-Stock welcomes innovators and rewards them for these efforts. This position reports to the Customer Experience Supervisor.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Deliver a personalized, positive customer experience through various forms of contact;

Inbound telephone support
Web-based chat support
Email Support

Utilizing your specialized knowledge and experience, submit suggestions for improvement to streamline current processes to ensure efficiency and productivity
Advocate on behalf of the customers internally by proactively identifying areas of opportunity
Assist customers with account creation and troubleshooting
Communicate with customers and third-party suppliers ensuring a smooth transaction process
With exceptional attention to detail, review customer applications to process them in a timely manner and assist with customer documentation inquiries
Adaptable to changing situations and priorities
Complete ongoing and one-time projects to the benefit of customers and internal teams

MINIMUM QUALIFICATIONS, JOB SKILLS, AND ABILITIES

Fluent in speaking and writing English and Spanish at a professional proficiency level
High School Diploma/GED Certificate
Positive attitude, hard-working, flexible with changing priorities, and eager to learn
Excellent written and verbal English, reading comprehension, and judgment skills
Ability to come up with meaningful solutions, even if that means thinking outside the box
High emotional Intelligence (ability to perceive, use, understand, manage, and handle emotions)
Love technology
Think personalized responses are the bomb (even when using a canned/macro)
Like the Avengers, the crew of the starship Enterprise, and the Rebel Alliance, you can work independently or as part of a team to accomplish our goals"

PREFERRED QUALIFICATIONS

1+ year(s) of diverse customer experience; traditional call center, restaurant/food service, front office administration, and everything in between. All the unsung heroes who interact with customers day in and day out...we'd love to chat)
Knowledge of Salesforce or similar customer service programs
Online auction or e-commerce experience is beneficial
Typing speed of 35 WPM

SCHEDULES AVAILABLE:

7:00 AM - 3:30 PM MT (M-F)

EMPLOYEE BENEFITS

Competitive compensation packages including bonus and options
Medical, dental, and vision benefits
Matching 401(K)
Paid time off
Telecommuting and remote-work options
Support for continuing education
Team off-sites, social events, annual company events, and frequent extracurricular activities
Unlimited snacks and drinks

THE COMPANY

B-Stock is the world's largest B2B recommerce marketplace for excess [or surplus] merchandise. Businesses of all sizes leverage the B-Stock platform to sell and buy customer returns, overstock and other excess merchandise - ranging from top brands and retailers who want best-in-class inventory management to entrepreneurs looking to source valuable merchandise for their resale businesses.

Tens of thousands of small business owners all over the globe use B-Stock to launch and power their resale business. We take pride in empowering these innovators and entrepreneurs of commerce.

In 2020 we sold 120 million items across our platform, giving a second life to this otherwise would be "waste" merchandise. In fact, we kept 400 million pounds of goods in use and saved millions from the landfill. It feels good to be B-Stock!

The amount of returned or unsold inventory continues to grow each year, and in 2020, it was estimated at over $1 trillion worth worldwide. We know there is tremendous value in and demand for this inventory - no matter the category, condition, or location. The B-Stock platform gives buyers a simple way to buy brand-name merchandise directly from top retailers and manufacturers. At the same time, we offer companies an automated, trusted replacement for traditional liquidation while boosting operational efficiency, recovery rates, and cycle time.

Led by eBay veterans and backed by top investors including Spectrum Equity, True Ventures, and Susquehanna Growth Equity, B-Stock shows no signs of slowing down. Our core values have shaped the company we are today and will continue to drive our success for many years to come.

For more information, visit bstock.com/careers/

OUR VALUES

Make Each Dollar Count
Whether it's the recovery amount or a buyer's budget, money matters to all of our clients. And because each dollar matters to them, it matters to us.

Take Our Work Seriously, Not Ourselves
Everything at B-Stock continues to grow - everything but our egos, that is. We're not afraid to let loose and laugh (often at ourselves).

Do The Hard Things Today That Will Pay Off Tomorrow
We're willing to sacrifice and endure, fail and adapt to reach our long-term goals.

Use Trust As The Best Measure Of Success
The trust we earn along the way is more valuable than money. Without trust from both our buyers and sellers, our business won't succeed.

Find Strength In Numbers
Use our passion for data to provide value to our customers, improve ourselves, and develop new ways to delight our buyers and sellers.

No applicant will face discrimination/harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on "protected categories," B-Stock also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at B-Stock.

Work Authorization required.

Quick Apply

Customer Service Representative jobs in Draper, UT

Bilingual Customer Experience Representative (Spanish)

Call Center Representative/Agent

Customer Support Representative - Remote (UT Only)

Customer Care Specialist

Customer Call Center Representative

Tesla Support Specialist

Call Center Representative

Customer Service Representative

Senior Customer Service Representative - Salt Lake City, UT

Patient Support Service Representative

Call Center Representative

Customer Service Representative

Customer Support Representative

Billing Agent - Phone Representative

Customer Service Representative 7.2.24

Customer Service Clerk, $18.00 hr

Customer Service Account Specialist

Support Team Lead

Customer Experience Manager

Customer Success Manager - Rover

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