20 Best client services manager jobs in Chicago, IL (Hiring Now!)

Hotel Front Office Manager
Sonesta ES Suites Chicago Downtown - Magnificent Mile —Chicago, IL
Manage the front office to ensure the delivery of superior guest services, the security of monies, credit card transactions and guest information.
$65,000 a year
Quick Apply
1h
Home Based Educator - Bilingual Spanish ($1,500 Sign On Bonus_
Easterseals Serving Chicagoland and Greater Rockford —Chicago, IL
Degree in social work, human services, or a related field with 6 credit hours in infant toddler coursework plus a minimum of 1 year experience in early…
$40,930 - $60,235 a year
Quick Apply
GIS Consultant Manager (240186)
Newmark —Chicago, IL
Works closely with the Global Consulting Team to assist with mapping, demographic analysis, geo-coding of new datasets and spatial planning concepts.
Estimated: $57.4K - $72.7K a year
Quick Apply
Solution Delivery Manager - Controllership
Deloitte —Chicago, IL
The team provides an extensive range of financial accounting and reporting services with a comprehensive industry-focused approach like quarterly and annual…
Estimated: $138K - $175K a year
Account Manager / Outside Sales
JobGiraffe —Franklin Park, IL
_*Account Manager and Outside Sales Representative*_. _*Up to $75,000 to start plus commissions and excellent company-sponsored benefits*_.
Up to $75,000 a year
Quick Apply
Client Success Manager
Carrum Health —Chicago, IL
Identify and execute strategies to streamline processes and increase operational efficiency through scalable implementation and account management workflows and…
$115,000 - $130,000 a year
Quick Apply
10d
Officer (8am - 4pm)
The Art Institute of Chicago —Chicago, IL
Works regularly in all Control areas; inspects parcels, issues keys, visitor and contractor management, answering radio traffic and telephones, etc.
Estimated: $36.2K - $45.8K a year
Quick Apply
2d
Sales Manager - IL
Sunderstorm Inc —Chicago, IL
Must be age 21 or over – IL residency with valid driver’s license is required. This role focuses on driving sales and building strong relationships within…
$50,000 a year
Quick Apply
6d
Real Estate - Residential Property Manager
JobGiraffe —Chicago, IL
A valid Driver's license. Knowledge of local, city and state rental rules and regulations. +++ Any certifications, training or continuing education courses in…
Up to $55,000 a year
Quick Apply
Facility Manager
SP Plus Corporation —Chicago, IL
License Requirement: Must possess a valid state-issued driver’s license with a current address and acceptable driving record.
$52,500 - $57,500 a year
5d
Microsoft Dynamics 365 Senior Manager
Deloitte —Chicago, IL
Throughout the lifecycle of prospect to delighted client, the Senior Manager builds and manages teams, advises clients on best practices in field service and…
Estimated: $133K - $169K a year
Bilingual Medical Case Manager & Behavioral Health Specialist
Project Vida Inc. —Chicago, IL
Masters or Bachelors degree in social work, counseling, psychology or related field and three years’ experience in social services required.
$40,000 - $55,000 a year
Quick Apply
2d
Nurse Practitioner - DAVIS JUNCTION, IL
Construction Medicamp —Illinois
Licensure and DOT Certification reimbursements are available for all APRN's who do not currently hold a certification or an APRN license in Illinois.
From $65 an hour
Quick Apply
Customer Success Manager
Michele Pelafas Inc —Elmhurst, IL
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction, and…
$42,000 - $52,000 a year
Quick Apply
9d
Account Manager
Sebis Direct, Inc. —Bedford Park, IL
This is a full-time, permanent position. Candidates must have project management and customer service experience. Candidates must also be computer literate.
Estimated: $48.8K - $61.7K a year
Quick Apply
Gate Service Representative
Remprex, LLC —Hodgkins, IL
Explain site health information and provide technical insight on system repairs to client management. Reporting to the Terminal Manager, the Gate Service…
Estimated: $45.4K - $57.5K a year
Quick Apply
4d
Retail FX General Manager
Straits Financial LLC —Chicago, IL
Bachelor’s degree in a business-related field or equivalent experience. Qualified candidate will have prior experience running a Forex trading desk and bringing…
$100,000 - $125,000 a year
Quick Apply
Licensed Mental Health Therapist (CA-Licensed) $3,500 Sign-on Bonus
Foresight Mental Health —Chicago, IL
Be an active, independent California Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Clinical…
$70,000 - $110,000 a year
Quick Apply
6d
Assistant Manager - Airport Lounge
Hyde Park Hospitality —Chicago, IL
This includes seeking to meet guest needs, expectations, and demands quickly and effectively; remaining calm and professional when dealing with difficult guests…
$24 - $26 an hour
Quick Apply
4d
Case Manager
Community Assistance Programs —Chicago, IL
Current license, certification or registration. BS degree in related healthcare field. A certified case manager is a plus.
$40,000 - $50,000 a year
Quick Apply

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Hotel Front Office Manager

Sonesta ES Suites Chicago Downtown - Magnificent Mile Chicago, IL

Quick Apply

Job Details

Full-time $65,000 a year 1 hour ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching

Qualifications

ServSafe
Basic math
English
Microsoft Office
Driver's License
Supervising experience
Bachelor's degree
Business Administration
Budgeting
OPERA
Communication skills

Full Job Description

Job Description Summary

The Front Office Manager (FOM) is the onsite leader of daily front desk operations of the hotel. The Front Office Manager represents the hotel and the company with all guests, clients, and associates. The Front Office Manager is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk. The Front Office Manager is responsible for preparing the front office’s day’s business. The Front Office Manager’s focus is on guest and associate satisfaction, expense control and product and service quality and will lead to their contribution to the overall goals of the hotel.

Job Description

DUTIES AND RESPONSIBILITIES:

Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Create processes and procedures to ensure the hotel is properly supplied with all guest amenities.
Ensure all front office staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
Manage the front office to ensure the delivery of superior guest services, the security of monies, credit card transactions and guest information.
Responsible to manage all approvals, billing, and collections of hotel’s Accounts Receivables.
Manage both the daily execution of the breakfast operation to ensure standards of operation and quality and guest satisfaction are maintained. Ensure the shoppe convenience store is stocked and maintained in an orderly and appealing manner. Monitor inventory and order replenishments in a timely and efficient manner.
Ensure the proper process is in place to manage and report on department expenses.
Work with the General Manager on the identification of budget variances within the Front Desk
Purchase and/or requisition for the inventory to ensure adequate minimum and maximum stocks of all material
Ensure the proper process is in place to manage and report on front office onboarding
Ensure the proper process is in place to manage and report on the proper use, maintenance and location of all information technology hardware and software provided to the Front Desk
Establish and implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond to guest complaints or concerns in a prompt and professional manner.
Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
Act as “Manager on duty” as required.
Regularly sell hotel rooms through direct client contact.
Ensure compliance with federal, state and local laws regarding health, safety, and alcohol services.
Perform other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS:

Bachelor’s degree in Hotel Administration, Business Administration or related field preferred.
Two years of previous supervisory experience preferred.
Ability to speak, read, and write fluent English; other languages beneficial.
Professional verbal and written communication skills.
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.
Problem solving, reasoning, motivating, organizational and training abilities.
Ability to prioritize and organize work assignments.
Experience with Microsoft Office and Opera systems preferred.
Valid driver’s license required.
Frequently standing up, bending, climbing, kneeling, and moving about the facility.
Carrying, lifting or pulling items weighing up to 50 pounds.
Frequently handling objects and equipment.
Will be required to obtain a ServSafe certification.
Will be required to work mornings, evening, weekends, and holidays.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts

Job Type: Full-time

Pay: $65,000.00 per year

Benefits:

401(k)
Vision insurance

Schedule:

8 hour shift
Day shift
Holidays
Night shift
Weekends as needed

Work setting:

In-person

Shift availability:

Day Shift (Required)
Night Shift (Required)
Overnight Shift (Required)

Work Location: In person

Quick Apply

client services manager jobs in Chicago, IL

Hotel Front Office Manager

Home Based Educator - Bilingual Spanish ($1,500 Sign On Bonus_

GIS Consultant Manager (240186)

Solution Delivery Manager - Controllership

Account Manager / Outside Sales

Client Success Manager

Officer (8am - 4pm)

Sales Manager - IL

Real Estate - Residential Property Manager

Facility Manager

Microsoft Dynamics 365 Senior Manager

Bilingual Medical Case Manager & Behavioral Health Specialist

Nurse Practitioner - DAVIS JUNCTION, IL

Customer Success Manager

Account Manager

Gate Service Representative

Retail FX General Manager

Licensed Mental Health Therapist (CA-Licensed) $3,500 Sign-on Bonus

Assistant Manager - Airport Lounge

Case Manager

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