20 Best customer service supervisor jobs in Rosemont, IL (Hiring Now!)

Bilingual (Spanish) Youth Therapist Team Lead (Hiring Bonus - $4,000)
Kenneth Young Center —Elk Grove Village, IL
Provide administrative and clinical oversight to Bilingual (Spanish) Child & Adolescent Outpatient therapists including clinical direction and assistance with…
$58,000 - $63,000 a year
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9d
Supervisor of ACT (Assertive Community Treatment) (Hiring Bonus Eligible - $2,000)
Kenneth Young Center —Mount Prospect, IL
Master’s Degree from an accredited college or university in social work, psychology, counseling or a related discipline. POSITION IS ELIGIBLE FOR HIRING BONUS.
$65,000 - $70,000 a year
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Insurance Customer Service Representative
Rasmussen Insurance Agency —Chicago, IL
Answering phone calls, taking messages, and making appointments. Processing renewals, endorsements, and audits. Customer service: 5 years (Preferred).
From $42,000 a year
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5d
Supervisor of Crisis Response Team (Hiring Bonus-$4,000)
Kenneth Young Center —Arlington Heights, IL
Valid driver’s license, proof of insurance and reliable transportation required. Provide supervision for administrative/reception staff at Parkview site as…
$62,000 - $67,000 a year
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9d
Clinical Supervisor/ LCSW preferred, not required
Northwest Center Against Sexual Assault —Arlington Heights, IL
Master’s degree and full licensure in social work/ counseling field. The hotline provides telephone crisis counseling and in-person response to hospital…
$70,000 - $72,000 a year
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3d
Customer Service
UNITED CARPET OF ILLINOIS —Elk Grove Village, IL
\* Receive and make calls to customers, work on customer emails and other customer service duties. \* Respond to customer concerns and provide excellent…
From $20 an hour
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3d
Help Desk Supervisor
Midwest Goods Inc. —Bensenville, IL
Bachelor’s degree in information technology, Computer Science, or a related field preferred. Proficiency with help desk software and tools.
$78,000 - $80,000 a year
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4d
Supervisor of Mental Health Group Programming (Hiring Bonus - $5,000)
Kenneth Young Center —Elk Grove Village, IL
Master’s Degree from an accredited college or university in social work, psychology, or counseling. Coordinate day-to-day clinical and administrative operations…
$62,000 - $70,000 a year
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9d
Substance Use Counselor Team Lead
Kenneth Young Center —Elk Grove Village, IL
Provide administrative and clinical oversight to Substance Use Counselors, including clinical guidance related to assessment, treatment planning and service…
$59,000 - $63,000 a year
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Call Center CSR - Portuguese Speaking
American Freedom Insurance Company —Mount Prospect, IL
Answer and respond to telephone inquiries. Customer service: 3 years (Preferred). Experience in Customer Service Field, Call Center, or Collections.
From $20 an hour
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2d
Warehouse Supervisor
Quality Custom Distribution —Franklin Park, IL
AA degree from an accredited vocational, technical, or junior college institution. Supervises the day-to-day operations of the Warehouse department, including…
From $55,000 a year
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13d
Child Welfare Supervisor- LCSW, LCPC
JCFS Chicago —Chicago, IL
As this position requires site visits to and/or transporting clients from locations which may or may not be accessible by public transportation, must be able to…
From $62,400 a year
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Homecare Supervisor
Abcor Home Health, Inc. —Arlington Heights, IL
Report and collaborate on metrics to the Office Coordinator. Strong interpersonal and communication skills with a customer service approach.
$43,888 a year
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Paramedic Supervisor
Paramedic Services of Illinois —Chicago, IL
Responding promptly to emergency calls and assessing the medical needs of patients. As a Paramedic Leader at Paramedic Services of Illinois, you will be an…
From $90,000 a year
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2d
Production Supervisor
Mulvey International —Elmhurst, IL
Experience in the electrical industry in low-voltage and medium voltage. Familiarity with lean manufacturing principles and continuous improvement.
Up to $100,000 a year
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2d
Engineering Supervisor
Flexco —Downers Grove, IL
Experience with designing and developing Electro-mechanical engineering and/or ‘smart’ products with digital IOT capabilities (preferred).
Estimated: $101K - $127K a year
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Call Center Representative / Customer Service
Mr. Roof and Remodeling Company —Wheeling, IL
Dedication to top quality customer service. Represent Mr. Roof & Remodeling with professionalism and provide unparalleled customer service to all of our current…
From $15 an hour
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6d
Customer Service Supervisor - 12 PM - 8 PM Shift
BEST FOOT FORWARD SOLUTION SERVICES LLC —Hillside, IL
Monitors or reviews calls or other correspondence between representatives and customers. Hires entry-level customer service employees.
Estimated: $46.7K - $59.2K a year
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3d
Warehouse Supervisor
Gorilla Paper Inc —Elk Grove Village, IL
Employee work result analysis and assign job. This position is responsible for the overall day-to-day production activities and performance in his/her assigned…
From $60,000 a year
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7d
Customer Service Representative
Happiness Project —Bensenville, IL
Engage with our community on social media: respond to comments, answer DMs, etc. 1 years experience working in social media, customer relations in e-commerce,…
$20 an hour
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4d

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Bilingual (Spanish) Youth Therapist Team Lead (Hiring Bonus - $4,000)

Kenneth Young Center - Elk Grove Village, IL

Quick Apply

Job Details

Full-time $58,000 - $63,000 a year 9 days ago

Benefits

Continuing education credits
403(b) matching
Disability insurance
Health insurance
Flexible spending account
Paid time off
Vision insurance
403(b)
Loan forgiveness
Life insurance

Qualifications

LCPC
Bilingual
Spanish
LSW
Licensed Clinical Social Worker
LPC
Outpatient
Diagnostic evaluation
Master's degree
Supervising experience
Computer skills
Employee evaluation
Psychotherapy
Under 1 year

Full Job Description

Bilingual (Spanish) Child & Adolescent Therapist Team Lead

POSITION IS ELIGIBLE FOR HIRING BONUS

Due to eligible grant funds, this position offers a $4,000 hiring bonus. The bonus will be paid to the hired candidate half after 30 days ($2,000) and half upon the successful completion of 6 months of work ($2,000). Employees must be active and in good standing at the time of bonus payout to be eligible for hiring bonuses.

You are key to our vision: Together We Thrive. At Kenneth Young Center, our staff come together with volunteers, community partners, and the people we serve to create holistic systems of care through interwoven behavioral health programs, older adult services, and community health initiatives. Our team welcomes and celebrates unique perspectives and represents the diversity and vitality of our local communities. This role helps realize our mission: We partner with communities to support people of all ages to navigate life's challenges through personalized prevention, intervention, treatment, and recovery. Join our team to grow in your career while building stronger, healthier communities.

Job Scope: Join a diverse team of counselors and social workers providing mental health services in a collaborative and welcoming community outpatient setting. Gain supervised clinical experience, with opportunities for continuing education throughout the year. Engage clients in individual, group, and family therapy aimed at increasing supporting clients in creating a life worth living and functioning independently in the community. This team primarily serves children, adolescents, and young adult clients, but individual caseloads may also include adults. Specific client assignments are based on client preferences, team needs, clinical experience and interest, and credentials. Provide individual supervision to 3-4 Bilingual Child and Adolescent Therapists.

Primary Responsibilities

Provide mental health assessments that identify service needs and recommend options for care
Share assessment findings with clients
Involve client and/or family in the development of treatment plan goals, objectives and interventions that address their assessed behavioral health needs
Provide individual, group, and family therapy services
Provide case management services to assist clients and their families with access to needed benefits and services
Provide coordinated care by initiating or participating in client centered consultation with internal and external providers involved in care or services
Reassess and review treatment progress with clients and their families at proscribed intervals
Assist in establishing effective communication between the Center, other social agencies serving clients, and the community
Provide administrative and clinical oversight to Bilingual (Spanish) Child & Adolescent Outpatient therapists including clinical direction and assistance with treatment planning and service delivery
Provide weekly individual clinical supervision to all supervisees.
Provide performance evaluation for supervisees building on strengths and identifying ongoing growth/training needs.

Performance Requirements

Work cooperatively with KYC team members to assure clients timely access to quality services
Meet agency quality and compliance standard by accurately completing clinical documentation and service reporting in a timely manner
Meet or exceed service productivity target
Implement evidenced based practices to ensure use of effective and efficient treatment that best address client needs
Participation in staff training and development seminars
Working cooperatively with other Center teams and programs to maintain smooth continuity of care when cases are shared across teams
Become familiar with and utilization of outside resources as needed to provide comprehensive services to clients
Participate in supervision with Manager of Child and Adolescent Outpatient Onsite Services and in regular performance appraisals as directed
Understand the different funding sources available to the population served and the requirements for billing each of the funding sources

Position Requirements

Master’s degree from an accredited college or University in Social Work, Psychology or related discipline required.
LSW/LPC required. LCSW/LCPC or eligible within 6 months required.
1 year of supervisory experience required.
3-5 years of supervised experience in providing counseling and/or psychotherapy services preferred
Must demonstrate knowledge in the areas of diagnostic assessment, long and short-term treatment, family systems theory and group treatment.
Must be able to fluently speak, write, and read Spanish
Must have basic computer and keyboarding skills.

Schedule

Full Time – Exempt, 37.5 hours per week
The therapist must be prepared to work a flexible schedule in response to the needs of the target population served. This schedule may include evening hours.

Kenneth Young Center offers a robust benefit package that is highly competitive to the market and offers all full-time employees the following:

403(b) plan with organizational matching
Medical Insurance (Blue Cross and Blue Shield of Illinois - BCBS)
Dental (BCBS), and Vision Insurance (BCBS) with low employee premiums
Long Term and Short Term Disability (BCBS), no cost to employee
Flexible Spending Account (with annual rollover)
Basic life insurance (50k) paid for by the organization and option for additional voluntary coverage for self, spouse, or dependents (BCBS)
Incentive program with potential for quarterly bonuses
Opportunity for annual bonus and salary increase (discretionary based on annual KYC financial audit)
Eligibility to participate in the Public Service Loan Forgiveness Program (PSLF)

To further promote an active and healthy work/ life balance, KYC also offers a generous amount of paid time off and staff holidays.

4 weeks of Paid Time Off (With increases based on seniority)
8 Paid Organization-Wide Holidays
3 Personal Floating Holidays annually

Kenneth Young Center is an Equal Opportunity Employer

#OPC2

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customer service supervisor jobs in Rosemont, IL

Bilingual (Spanish) Youth Therapist Team Lead (Hiring Bonus - $4,000)

Supervisor of ACT (Assertive Community Treatment) (Hiring Bonus Eligible - $2,000)

Insurance Customer Service Representative

Supervisor of Crisis Response Team (Hiring Bonus-$4,000)

Clinical Supervisor/ LCSW preferred, not required

Customer Service

Help Desk Supervisor

Supervisor of Mental Health Group Programming (Hiring Bonus - $5,000)

Substance Use Counselor Team Lead

Call Center CSR - Portuguese Speaking

Warehouse Supervisor

Child Welfare Supervisor- LCSW, LCPC

Homecare Supervisor

Paramedic Supervisor

Production Supervisor

Engineering Supervisor

Call Center Representative / Customer Service

Customer Service Supervisor - 12 PM - 8 PM Shift

Warehouse Supervisor

Customer Service Representative

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