There’s nothing quite like working at UMe Credit Union. Here at UMe, we truly value the contribution of our team members. We’re not just after your job experience, skills, and qualifications; we want your enthusiasm, energy, and desire to succeed. In return, we’ll offer you a dynamic, working environment that is open and supportive-where you can grow professionally and make a difference. Plus, you’ll have fun! (Yes, really.)
On top of all that, we offer our full-time employees:
- a competitive rate of pay, based on skills and relevant work experience
- in addition, a generous, employee-driven incentive plan (monthly incentives at UMe are uncapped!)
- generous, paid time off (PTO) – 3 weeks for new employees (increases with length of service!),_ paid sick leave (PSL) – 1 week for everyone, paid birthday day off (because we love celebrating U!)_ and holiday pay – (14 scheduled paid holidays for 2024!)
- company-sponsored, rich HMO/PPO health and dental plans (we take really good care of our team!)
- company paid life & long-term disability insurance
- 401(k) retirement plan with generous employer contributions regardless of employee contributions (yes, you read that right!)
- employee assistance program (EAP)
If UMe sounds like your kind of place to work – then you’re in luck!
We have the following job available:
position: Personal Banker (Lending & New Account Specialist)
hours: full-time (monday-friday)
base pay range: $21.00– $25.00 per hour
Here’s what you’ll be doing as a UMe Personal Banker:
- Processing & funding loans using Lending360 (Episys for home equity) – taking loan applications and gathering information, and documentation to accurately and promptly evaluate loan requests for approval/disbursement
- Opening new accounts, certificates, money markets, IRAs and processing & funding loans – taking membership applications and gathering information and documentation to accurately and promptly open and fund new accounts
- Providing fantastic customer service in-person, via phone and email – smiling and being friendly while performing lending, new account services and banking transactions
- assisting members with online banking, bill payment, mobile banking and UMe website navigation (you’ve got to be comfortable with technology)
- identifying member needs, and offering products and services that would benefit them staying updated on new UMe products and services
Here’s what our UMe Personal Banker position requires from you:
- providing fantastic customer service in person, via phone and email (this is so important to us that we listed it twice, on purpose)
- Lending360 & Episys knowledge are a plus (you’ll be doing lots of loans!)
- the ability to communicate professionally, friendly, and effectively, in person, via email, phone & in writing
- registration as a Mortgage Loan Originator (MLO)
- multi-tasking, being organized and paying attention to details (you’ve got to be detail oriented)
- being computer and tech savvy (you’ve got to be an expert in remote document signing & all e-banking functions)
- identifying financial products and services that will make people’s lives better (you’ve got to enjoy helping people)
- supporting all marketing & business development campaigns & promotions
- living the UMe brand (we’ll tell you all about it!)
We’re looking for above & beyond customer service experience – because we really value a real, human connection.
If this position sounds like something you'd enjoy and be good at, then we want to hear from U! Please email your resume to our Human Resources Department at hr@umecreditunion.com
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Expected hours: 40.00 per week
Benefits:
- 401(k)
- AD&D insurance
- Bereavement leave
- Credit union membership
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid orientation
- Paid sick time
- Paid time off
- Profit sharing
- Vision insurance
- Wellness program
Experience level:
Physical setting:
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Banking: 2 years (Required)
- Customer service: 2 years (Required)
Ability to Commute:
- Burbank, CA 91505 (Required)
Ability to Relocate:
- Burbank, CA 91505: Relocate before starting work (Required)
Work Location: In person