20 Best Client Services jobs in New York, NY (Hiring Now!)

Director of Substance Abuse Treatment
Interborough Developmental and Consultation Center —Brooklyn, NY
Crisis mental health services including 24-hour mobile crisis teams, emergency crisis intervention, and crisis stabilization; Screening, assessment, and…
$135,000 - $145,000 a year
Quick Apply
Registered Nurse
Urban Recovery House LLC —Brooklyn, NY
Current New York State Registered Nurse license. Currently registered as a professional registered nurse in good standing.
$45 - $47 an hour
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Speech Language Pathologist
PRIME HOME HEALTH SERVICES LLC —Bronx, NY
You will ensure that all home care services are provided in a high quality manner and in accordance with Department of Health regulations; and support the…
Up to $120,000 a year
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Personal Injury Attorney
Ward Law Group, PLLC —New York, NY
Attorneys play a pivotal role in managing the entire case handling process, overseeing tasks from initial filing through to verdict.
$120,000 - $180,000 a year
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Direct Customer Support Representative
Manhattan Connections —New York, NY
Assist in driving the customer service team to reach sales quotas by utilizing sales skills and creating excellent experiences for all customers.
$700 - $1,500 a week
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6d
Senior Sales/Design Consultant
Roche Bobois —New York, NY
Under the supervision of the store manager, the *Senior* *Sales and Design Consultant* will be the brand ambassador of our brand: From greeting and presenting…
$90,000 - $120,000 a year
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Licensed Clinical Social Worker (LCSW)
Urban Recovery House LLC —Brooklyn, NY
The clinical social worker provides individual therapy, treatment planning, case management, client advocacy, counseling and crisis intervention.
$73,000 - $83,000 a year
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Wound Care Physician
Dart Healthcare Staffing —New York, NY
Current, relevant, and substantial knowledge of areas related to health center licensing and operations, e.g., legal/regulatory, administrative, policy,…
$250,000 a year
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Receptionist/Office Support
The Fedcap Group —New York, NY
Manage phone systems by answering calls, taking messages, and directing calls appropriately. Handle front desk duties including greeting visitors and managing…
$27.00 - $28.85 an hour
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Client Services Specialist (Healthcare)
GOD S LOVE WE DELIVER —New York, NY
The Client Services Specialist (Healthcare) will help bring our life-changing program to more New Yorkers by enrolling clients in our meal delivery program,…
$23 an hour
7d
Licensed Supervisor
VNS Health —Brooklyn, NY
Valid driver's license required. Provides linkage, referral and provision of information to appropriate mental health services and social services and social…
$70,200 - $87,700 a year
Occupational Therapist- PEDS
Royal Care Certified —Flushing, NY
You will offer effective and client-centered services that will enable people to confidently and independently carry out everyday tasks or activities.
$65 - $135 an hour
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6d
Customer Service Representative
Pajama Program —New York, NY
Manage large amounts of incoming phone calls. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer…
$21.78 - $24.19 an hour
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Occupational Therapist
Royal Care Certified —Flushing, NY
You will offer effective and client-centered services that will enable people to confidently and independently carry out everyday tasks or activities.
$95,000 - $135,000 a year
Quick Apply
6d
Intake Specialist
Ward Law Group, PLLC —New York, NY
You will receive inbound calls and meet in person at the office with our prospective new clients and will help them with great customer service skills to obtain…
$72,000 - $108,000 a year
Quick Apply
Order Selector
Sahal Softech —New York, NY
Conduct regular inventory checks and report any discrepancies or issues to the supervisor. Sahal Softech is seeking a dedicated and detail-oriented Order…
$22 - $25 an hour
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6d
Mental Health Therapist (Hybrid Schedule)
New York Psychotherapy and Counseling Center NYPCC —Bronx, NY
MSW-Permit, LMSW, LCSW, MHC, or LMHC licensure/certification (Required). Outstanding engagement, interpersonal communication skills, and ability to work…
$71,000 - $100,000 a year
Quick Apply
Customer Service Representative
IDB —New York, NY
1-3 years experience in banking industry or related field. Responsible for assisting Commercial Banking teams handling of all service related matters for their…
$65,000 - $75,000 a year
Quick Apply
9d
Client Outreach and Partnership Development Specialist - Educational Services
Sparx Support Services —New York, NY
Bachelor's degree in business, marketing, education, or related field. In this role, you would be responsible for building and maintaining partnerships with…
$43,796.27 - $75,000.00 a year
Quick Apply
Inbound Services Associate
C&W Services —New York, NY
Operate phone system, answering 200-300 incoming calls per day. Answer all Service Desk phone calls and emails. Coordinate room setups for next day meetings.
$24 an hour
Quick Apply
12d

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Director of Substance Abuse Treatment

Interborough Developmental and Consultation Center - Brooklyn, NY

Quick Apply

Job Details

Full-time $135,000 - $145,000 a year

Benefits

Profit sharing
Health savings account
Loan repayment program
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Life insurance
Referral program
Retirement plan

Qualifications

Bilingual
LMFT
LMHC
Program management
Addiction counseling
Crisis management
Licensed Certified Social Worker
Word processing
Licensed Clinical Social Worker
English
Clinic
3 years
Supervising experience
CASAC-T
Marriage & Family Therapy
CASAC
Licensed Psychologist Credentials
Leadership
Communication skills
Time management
Behavioral health

Full Job Description

CCBHC- Director of Substance Use Treatment

JOB TITLE: CCBHC, Director of Substance Use Treatment

REPORTS TO: CCBHC Program Director

DEPARTMENT: CCBHC

We believe that in-person services are the best way to serve our clients, both directly and through essential operational support. This position requires in-person attendance with a team at 1 Brooklyn clinic location with some travel in support of the CCBHC Project.

Certified Community Behavioral Health Clinic (CCBHC) Core Services includes:

Crisis mental health services including 24-hour mobile crisis teams, emergency crisis intervention, and crisis stabilization; Screening, assessment, and diagnosis including risk assessment; Patient-Centered treatment planning or similar processes, including risk assessment and crisis planning; Outpatient mental health and substance use services; Outpatient clinic primary care screening and monitoring of key health indicators and health risk; Targeted case management; Psychiatric rehabilitation services; Peer support, counselor services, and family support services; and, Intensive community-based mental health care for members of the armed forces & veterans.

SUMMARY: This person will be responsible for directing CCBHC services for substance abuse treatment and must work in tandem with the other CCBHC Directors to support the integrated services of behavioral health, substance use treatment, and primary care in a seamless fashion, expanding access to care and improving outcomes through coordinated population health management. Sets the direction and provides management of the CCBHC substance use treatment with the planning and launch of services. Works with a multidisciplinary team including a mental health director, a health team, a case management team and a peer director. Oversee quality of care for CCBHC substance abuse treatment services with administrative supervision to ensure operational efficiencies and fidelity to clinical services. Responds to and responsible for site specific reporting, including, but not limited to, quality reporting and tracking and audits.

JOB DESCRIPTION:

Works closely with the CCBHC Program Director to develop, launch and implement the program Substance Abuse Treatment Services.
Directs, supervise, and oversee the expanded OUD MAT program launch
Provide strategic direction and leadership to the substance abuse treatment services staff, fostering a culture of excellence and collaboration.
Develop and implement policies, procedures, and protocols to ensure compliance with CCBHC program requirements and regulations for substance abuse services.
Oversee the recruitment, training, and supervision of clinical and administrative staff for the substance abuse treatment staff.
Provide clinical supervision and guidance to the MAT team, including a team of peers and a nurse practitioner, to ensure the delivery of high-quality, evidence-based integrated substance use disorder services to clients.
Identify and coordinate appropriate training and opportunities for skills development for the substance abuse treatment team, including but not limited to, MI, Harm Reduction, MAT, CRAFT/A-CRA and other evidence-based training.
Collaborate with clinical staff to develop and implement treatment plans tailored to individual client needs for a person-centered approach.
Support the patient and identified family member(s)/caregiver(s), advocating and providing support in school, ACS, court matters and the likes.
Monitor clinical outcomes and program effectiveness, making adjustments as necessary to improve client outcomes.
Develop partnerships with community organizations, healthcare providers, and other stakeholders to enhance service delivery and access.
Monitor financial performance and identify opportunities for cost savings and revenue generation.
Ensure compliance with billing and reimbursement requirements, maximizing revenue potential while maintaining program integrity.
Establish and maintain quality assurance processes to monitor and evaluate the effectiveness of services.
Ensure compliance with all relevant regulations, accreditation standards, and reporting requirements.
Participate in audits and reviews to ensure adherence to program requirements and standards.
Implement agency training plan to improve cultural competency and trauma informed
care as they align to program requirements for CCBHC substance abuse treatment and Agency specific mission.
Ensure CCBHC substance abuse treatment standards for services are being met and monitor progress with agency goals and objectives for performance improvement with quality indicators and fidelity to the model of core services.
Assists with new program development and program evaluations.
Responsibility to ensure and document partnership/collaboration with community partnerships and collaborations to enhance service delivery and access.
Perform other work-related duties as assigned.
Available to travel and work evening and weekend hours as required by the grant and agency needs.
Work collaboratively with the CCBHC Interdisciplinary Team as well as external agencies and community stakeholders.
Attend all required management and staff meeting and complete all CCBHC and organizational trainings.EXPERIENCE:
3-5 years with program management for a substance abuse clinic.
2-5 years with supervision responsibilities.
2-5 years with MAT treatment.
2-5 years with multi-disciplinary teams.
Experience with adults and teens, preferred.
Experience with, but not limited to, MI, Harm Reduction, MAT, trauma informed care, and other evidence-based training.
Excellent written and verbal communication.
Proficient with word processing, electronic health records, and electronic communications.
Well organized with strong time management skills.
Basic knowledge regarding entitlements and other concrete benefits and social services.
Enthusiasm and self-motivation regarding identifying client needs and obtaining related resources.
Experience in providing crisis management in a substance abuse treatment environment.
Experience navigating behavioral health systems and substance treatment systems.
Three years of experience in community development, promoting community-level collaborations, addiction treatment and supervisory experience.
Able to work independently and as a member of a team.
Excellent interpersonal skills, including being able to maintain a professional temperament with both clients and colleagues.
Able to meet program standards in documenting in client records.
Ability to work with challenging clients.
Comfortable with community outreach and home visits.
Comfortable and competency working with racially, culturally, religiously and ethnically, linguistically, differently abled diverse communities, including but not limited to BIPOC and LGBTQ+ communities.
Bilingual skill in a language other than English valued.

QUALIFICATIONS:

CASAC-Advance, CASAC-Master Level, LCSW, MFT, LMHC or Licensed Psychologist
5-8 years of clinical leadership experience

BENEFITS WE OFFER:

· Medical including Dental and Vision

Cafeteria Plans: FSA, Dependent child care plan, qualified transportation plan
Up to 3% 401k Profit Sharing plan automatic contribution for eligible employees
401k Additional 4% match of your contribution from your salary
Employee Assistant Program Services (EAP)
Community Mental Health Loan Repayment Program for qualifying candidate
Paid time off (PTO)
Referral Bonus

SALARY RANGE: $135 to $145 K (Based on experience and licensure/certification.)

Interborough is an EOE employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regards to race, color, religion, sex, national origin, disability status, genetics, protected veterans’ status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and/or local law and encourage women, veterans and other minorities to apply.

Interborough Developmental and Consultation Center is committee to Diversity, Equity, Inclusion and Belonging (DEIB) in the workplace. We believe that DEIB unites every community.

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.

Interborough is an Equal Opportunity Employer

#IDCCWB

Job Type: Full-time

Pay: $135,000.00 - $145,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Retirement plan
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Language:

Bilingual (Preferred)

License/Certification:

Licensed Certified Social Worker (Preferred)
CASAC (Required)
Licensed Psychologist Credentials (Required)
LMHC (Required)

Ability to Commute:

Brooklyn, NY 11206 (Required)

Work Location: In person

Quick Apply

Client Services jobs in New York, NY

Director of Substance Abuse Treatment

Registered Nurse

Speech Language Pathologist

Personal Injury Attorney

Direct Customer Support Representative

Senior Sales/Design Consultant

Licensed Clinical Social Worker (LCSW)

Wound Care Physician

Receptionist/Office Support

Client Services Specialist (Healthcare)

Licensed Supervisor

Occupational Therapist- PEDS

Customer Service Representative

Occupational Therapist

Intake Specialist

Order Selector

Mental Health Therapist (Hybrid Schedule)

Customer Service Representative

Client Outreach and Partnership Development Specialist - Educational Services

Inbound Services Associate

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