20 Best customer service supervisor jobs in Rosemont, IL (Hiring Now!)

Field Supervisor
Christy Webber Landscapes —Chicago, IL
Class “C” driver’s license._. A pesticide license is a plus, other licenses and /or certifications may be required per contract specifications.
Estimated: $57.8K - $73.2K a year
Quick Apply
RN Nightshift Supervisor-ICU/Med Surg-$20K SignOn-Kindred Hospital Chicago Northlake
Kindred Hospitals —Northlake, IL
Valid Registered Nurse / RN license in the state. Participates in developing nursing protocol and procedures. Hires, trains, supervises and evaluates designated…
$36 - $51 an hour
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2d
Certified Veterinary Technician Supervisor
VCA Animal Hospitals —Chicago, IL
Ensure that VCA policies, guidelines, and recommendations are implemented by all members of the technical staff. Assists in staffing and coverage where needed.
Estimated: $47.3K - $59.9K a year
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RN (Registered Nurse) PM Supervisor
Alden Village —Bloomingdale, IL
Must possess a current, unencumbered license to practice as a Registered Nurse in the State of Illinois. Must possess the ability to make independent decisions…
Up to $46 an hour
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General Construction Supervisor
Huck's Food and Fuel —Illinois
The position will require knowledge of the following: site grading, site utilities, gas installation, underground storage tank install, gas canopies, building…
Estimated: $45K - $57K a year
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Production Supervisor
MAUSER —Addison, IL
Acts as first point of contact for operators regarding mechanical failure or production issues; Directs maintenance employees to troubleshoot mechanical…
From $75,000 a year
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Pediatric Occupational Therapist and Clinical Supervisor
PlayWorks Therapy, Inc —Chicago, IL
Occupational Therapy license (or license-eligible) in Illinois. Our therapists create plans of care that celebrate each child’s individual strengths and best…
$65,000 - $70,000 a year
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Order Entry and Customer Service Specialist
Randhill Park Cemetery / Shalom Memorial Park —Arlington Heights, IL
*Experience:* Previous experience in order entry, customer service, or a related field preferred. *Team Player:* Capable of collaborating effectively with cross…
$46,500 - $50,000 a year
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1d
Customer Service Representative
America's Floor Source —Northbrook, IL
Provide accurate, valid and complete information by using the right methods/tools. Manage calls, texts and help tickets. Knowledge of RFMS software is a plus.
$23 - $25 an hour
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2d
Senior Manager, Customer Experience Measurement
Encore Global —Schiller Park, IL
This includes overseeing the design, implementation, and maintenance of VOC program tools (Medallia), analyzing customer feedback to derive insights, and…
GRAPHIC ARTS & REPRO SUPERVISOR
City of Chicago —Chicago, IL
MINIMUM QUALIFICATIONS: Graduation from an accredited college or university with a bachelor’s degree in graphic arts or a directly related field plus five years…
$80,628 a year
1d
Customer Service Representative
SURESTAFF —Northbrook, IL
Entering orders, phone calls, emails, internal planning system, scheduling, and logistics. Helps and determines production priorities by studying master…
$21 an hour
13h
Warehouse Supervisor
Quality Custom Distribution —Franklin Park, IL
AA degree from an accredited vocational, technical, or junior college institution. Supervises the day-to-day operations of the Warehouse department, including…
From $55,000 a year
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3d
Bilingual (Spanish) Youth Therapist Team Lead (Hiring Bonus - $4,000)
Kenneth Young Center —Elk Grove Village, IL
Provide administrative and clinical oversight to Bilingual (Spanish) Child & Adolescent Outpatient therapists including clinical direction and assistance with…
$58,000 - $63,000 a year
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Healthcare Customer Service Representative and Delivery Driver
Dehan Home Medical Equipment & Supplies —Morton Grove, IL
Valid driver's license and clean driving record. Provide exceptional customer service, including calling customers to confirm orders, answering customer…
$22 - $24 an hour
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RN Nursing Supervisor
Covenant Living Communities and Services —Northbrook, IL
Ensure quality of care by making rounds to determine effectiveness of care, resident satisfaction, and compliance with state and federal regulations.
From $40 an hour
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Apex - Field Supervisor Technician
Great Day Improvements: A Family of Brands —Bensenville, IL
He/She should have excellent technical and mechanical skills and have experience with basic hand power, diagnostic tools, and should be physically fit to lift…
Estimated: $48.5K - $61.4K a year
12d
Shift Supervisor
LINDT & SPRUNGLI —Rosemont, IL
Assist with training and developing staff sales techniques, insuring solid product knowledge is consistently demonstrated and the brand is accurately…
Logistics Customer Service Rep
Moran Transportation (ND) —Elk Grove Village, IL
Pass out driver paperwork and tablets at the start of the day. Work closely with out dispatchers and drivers. Our modern fleet of equipment allows us to provide…
$22 an hour
1d
Construction Supervisor
Great Day Improvements: A Family of Brands —Bensenville, IL
This would include but not limited to, reviewing project schedules, training new installers and/or subcontractors, monitoring work progress, monitoring expenses…
Up to $24 an hour

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Field Supervisor

Christy Webber Landscapes Chicago, IL

Quick Apply

Job Details

Full-time | Internship Estimated: $57.8K - $73.2K a year

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Spanish
Microsoft Excel
Management
Writing skills
English
Microsoft Office
3 years
Driver's License
Accounting
Budgeting
Crew management
Landscaping
Pesticide Applicator’s License
Horticulture

Full Job Description

Job Summary: Under limited supervision, the Field Supervisor directs the work of field and snow production crews to ensure that jobs are completed efficiently and on budget and following CWL standards. Acts as a first-level liaison to clients and vendors to ensure job satisfaction and advance company-wide goals. 3+ years of landscaping production and crew management are required. Class “C” driver’s license.

Essential Duties & Responsibilities include the following (other duties may be assigned):

Supervise Production Crews

· Communicate, support, and advance CWL's mission and vision to staff and clients.

· Dispatch and receive crews in person each day to coordinate daily work assignments.

· Work with internal partners to train crews on proper safety procedures, equipment usage, and proper landscape techniques; reinforce all instruction through consistent application of learning activities.

· Follow CWL policy in all matters related to policy and procedures including but not limited to staff discipline, payroll, and safety.

· Adheres to department policies on recruitment, staffing, billing, and payroll.

· Records and enters employee time and resolves pay discrepancies.

· Keep abreast of trends and professional developments in the field and pursue and advance development opportunities for self and others.

· Work with Sr. Field Supervisor to ensure you have the appropriate equipment and staffing needed to complete work.

· Monitor hours budgeted versus actual hours for sites. Work with Production Assistant (PA) in reporting large discrepancies to Sr. Field Supervisor.

· Promptly communicate all field staff performance issues to Sr. Field Supervisor.

· Ensure all field procedures are understood and executed.

· Ensure jobs are mobilized and set up properly so foremen have what they need to work efficiently and effectively.

· Ensure fleet policies are carried out, work with PA to ensure all equipment inventories are kept up and ensure all thefts are reported immediately.

· Ensure all yearly field staff performance review forms are completed and assigned yearly.

· Work with HR on the distribution of employee communications.

· Assist during hiring events for Green and Snow.

· Ensure all CWL procedures including safety, yard procedures, truck inspections, truck cleanliness, dress code, etc. are being followed as outlined by the Sr. Field Supervisor.

· Ensure job quality and appearance are being met to client and company standards

· Ensure all AFS and Crew Leaders are trained and utilizing company timekeeping software.

· Supervise jobs in a manner consistent with CWL's mission and goals.

Project Management

· Collaborate with Account Managers, foremen, contractors, and other relevant figures to devise plans for efficiently completing work.

· Review production reports to keep jobs on budget and communicate changes in production schedules on time.

· Keep self and others abreast of issues and challenges that may impact scheduling and/or profitability of jobs; resolves production-related issues as needed.

· Travels to and inspects work sites before and after production and warranty period to ensure crew productivity, safety, and work quality are performed following standards.

· Work with purchasing, yard, and shop staff to ensure materials and equipment are available when needed.

· Assist in the contract bidding process, working with internal partners to provide accurate and realistic bids.

· Perform project completion review with key foremen, account managers, and other relevant parties to discuss successes and failures of the job.

· Recognize opportunities for improvement, encourage feedback from foremen and crews, and develop solutions that align with the CWL approach.

Knowledge, Skills, and Abilities:

Ability to foster strong relationships with new and existing clients and to collaborate effectively with vendors and internal customers; Skill and ability to manage multiple priorities and responsibilities with an ability to effectively manage time and work for self and others.

Firm knowledge of landscape business operations, budgeting, proposal bidding, and accounting/billing processes; Advanced knowledge of landscape principles, horticulture practices, and extensive plant knowledge; Ability to keep to production schedules and budgets.

Flexibility to work varied hours/days to oversee job operations; Ability to communicate effectively in English, both orally and in writing; Spanish proficiency desired. Demonstrated skill in using basic landscaping equipment, commercial-grade mowers, and operating a heavy dump truck with a tow-behind trailer. Ability to work a flexible schedule between 6 AM to 6 PM, weekends during peak times, and work varied hours during the snow season.

Education and/or Experience:

3+ years of previous landscape production and crew management experience is fully qualifying.

Experience with MS Office applications (Excel, Word,) and landscape management software Class “C” Driver’s License within 30 days of hire. A pesticide license is a plus, other licenses and /or certifications may be required per contract specifications.

Job Types: Internship, Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Parental leave
Tuition reimbursement
Vision insurance

Experience level:

3 years

Schedule:

8 hour shift

Ability to commute/relocate:

Chicago, IL 60612: Reliably commute or planning to relocate before starting work (Preferred)

License/Certification:

Driver's License (Required)

Work Location: In person

Quick Apply

customer service supervisor jobs in Rosemont, IL

Field Supervisor

RN Nightshift Supervisor-ICU/Med Surg-$20K SignOn-Kindred Hospital Chicago Northlake

Certified Veterinary Technician Supervisor

RN (Registered Nurse) PM Supervisor

General Construction Supervisor

Production Supervisor

Pediatric Occupational Therapist and Clinical Supervisor

Order Entry and Customer Service Specialist

Customer Service Representative

Senior Manager, Customer Experience Measurement

GRAPHIC ARTS & REPRO SUPERVISOR

Customer Service Representative

Warehouse Supervisor

Bilingual (Spanish) Youth Therapist Team Lead (Hiring Bonus - $4,000)

Healthcare Customer Service Representative and Delivery Driver

RN Nursing Supervisor

Apex - Field Supervisor Technician

Shift Supervisor

Logistics Customer Service Rep

Construction Supervisor

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