20 Best call center representative jobs (Hiring Now!)

Customer Care Representative (Full Time)
Associated Bank —Stevens Point, WI
Respond to customer’s telephone, chat and e-mail inquiries. Perform and transact appropriate maintenance and monetary transactions including negotiation of fee…
Estimated: $36.4K - $46.1K a year
Customer Service Specialist
CFS Brands LLC —Wausau, WI
Estimating or quote experience and exposure to mechanical or electrical equipment are helpful but not required. Position Type: Full-time, Exempt.
Estimated: $43.6K - $55.2K a year
9d
Call Center Representative - Train Onsite Work at Home
Afni —Tucson, AZ
You will represent one of the nation’s largest brands as a Call Center Representative, interact and build meaningful connections with customers via inbound…
$16 an hour
Quick Apply
2d
Call Center Customer service Representative / Agent $15 -$16.00 per hour
Staffing Partners Hawaii —Honolulu, HI
Working in a call center. 4-6 months of customer service; *non-retails roles* are REQUIRED (e.g. banking, collections, claims, etc.).
$15 - $16 an hour
Quick Apply
CUSTOMER SERVICE REPRESENTATIVE
Wolf Home Products —York, PA
High Volume Data entry as well as Keyboard navigation and accuracy. Wolf Customer Service Representatives are called Customer Care Representatives and help fuel…
Estimated: $31.4K - $39.7K a year
Call Center Representative - ON SITE (Pittsburgh)
Blink Health —Pittsburgh, PA
Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers. Help improve the patient experience by sharing feedback with…
Estimated: $36.2K - $45.8K a year
Quick Apply
Customer Service Representative
LYCON INC. —Watertown, WI
Answer calls in a quick and efficient manner. Process payments for customers who do not have a charge account. Superior Medical, Dental, and Vision Insurance.
From $20 an hour
Quick Apply
Evening Customer Service Representative
Xplorie —Remote
Place outbound calls to activity providers and guests to complete activity reservations. Respond promptly to guest calls to: High school diploma or equivalent.
$15 an hour
Quick Apply
8d
WFH Customer Service Representative
The Connection Contact Center Services —Remote
Your own Windows-based PC computer with the required technical specifications (Chromebooks and Macs are not compatible). High School Diploma or equivalent.
Estimated: $26.5K - $33.6K a year
Quick Apply
Call Center Representative
Pro Solar Solutions, LLC —Chesapeake, VA
Record contact details and lead information in CRM and sales tools. Follow up on warm leads from recently received direct mail and online inquiries.
Up to $3,000 a week
Quick Apply
1d
Customer Service Representative- Loan Processing
MHA Systems Inc —Bismarck, ND
Handles high volume of Inbound/Outbound customer service calls for Loan Processing. Phone Etiquette- Demonstrates excellent phone etiquette pleasant phone…
From $18.90 an hour
Quick Apply
9d
Call Center Representative
Pizza Hut —McKinney, TX
Enjoy the fast paced environment and offering great Customer Service over the phone while you are taking guest orders!
Quick Apply
Bilingual Call Center Agent
Columbia Valley Community Health —Wenatchee, WA
Routes calls, makes patient appointments, enters patient information in electronic records and provides current and accurate information about all CVCH services…
From $18.46 an hour
Quick Apply
Call Center Agent
EXPERTISE COMPUTERS —New York, NY
You will answer incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service…
$19.90 - $31.22 an hour
Quick Apply
6h
Call Center Representative
JP McHale Pest Management, LLC —Buchanan, NY
Answer inbound customer calls in a fast-paced call center environment. Proficient at typing & comfortable with computers. Call center: 1 year (Required).
$21 - $22 an hour
Quick Apply
Call Center Representative
Mendocino Coast Clinics —Fort Bragg, CA
Receives all incoming appointment related calls for primary care and other depts. as the need arises. Also communicates with the hospital for ER follow up…
From $17 an hour
Quick Apply
Customer Service Representative
Uline —Hudson, WI
We’ll equip you to answer product, pricing and shipping questions quickly and confidently. Process customer orders and inquiries in a collaborative call center…
$56,000 - $70,000 a year
3d
Call Center Agent
Scarlett Marketing & Design —Scottsdale, AZ
Answer incoming calls and respond to customer inquiries in a professional and courteous manner. You will be responsible for handling a high volume of incoming…
$23.90 - $28.50 an hour
Quick Apply
6h
Virtual Call Center Agent
Dynata —Nevada
Experience convenient interviewing with Spark Hire, a one-way interview platform that lets you answer text and video-based questions at your own pace using a…
Estimated: $24K - $26.9K a year
Quick Apply
Patient Access Associate (Call Center)
TriaVision —Alabama
Handle inbound and outbound calls in a professional and courteous manner, addressing patient inquiries, resolving issues, and providing information about our…
$17.00 - $19.50 an hour
Quick Apply
1h

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Customer Care Representative (Full Time)

Associated Bank - Stevens Point, WI

Apply Now

Job Details

Full-time Estimated: $36.4K - $46.1K a year

Benefits

Employee stock purchase plan
401(k)
Paid time off
Parental leave
Volunteer time off
Opportunities for advancement

Qualifications

Sales
Customer service
English
High school diploma or GED
IVR
Food service
1 year
Banking

Full Job Description

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

Provide best in class service as part of a top performing Contact Center. Respond to customer inquiries through multiple channels including telephone, e-mail, web chat and digital channels (including online, mobile & IVR) in a cross functional Contact Center.

Please note that we are also considering applicants for temporary Customer Care opportunities.

This person will,

Respond to customer’s telephone, chat and e-mail inquiries. Respond in a professional and pleasant manner in all interactions. Provide accurate information across all retail and business products and offer solutions while demonstrating enthusiasm, apologizing sincerely for inconveniences, listening empathetically and tolerating difficult customers calmly.
Provide quality service as a differentiator for our company to retain current customers and attract new business. Exercise good judgment according to current policies and procedures when resolving customer situations. Recognize potential exceptions and make decisions to ensure customer satisfaction and retention. Exceed increasingly challenging quality and productivity standards to support our department and company goals and initiatives.
Mentor and train new Customer Care representatives to assist them in all aspects of the job that they will need to be successful after training to meet all quality and productivity standards and to ensure customer satisfaction.
Demonstrate ability to quickly change one’s approach to a situation and adjust to constraints or multiple demands. Incorporate product, service and procedure changes communicated through a variety of mediums into everyday working procedures. Possess the aptitude to learn and navigate comfortably in an ever-changing technical systems environment. Keep current on frequent policy, product and procedural changes including customer mailings and promotions. Manage time and materials effectively. Prioritize and accomplish multiple tasks while effectively servicing customers in a timely manner.
Initiate opportunities to introduce Associated Bank products and services to existing and potential customers. Recognize and act upon cross-selling opportunities. Make referrals to support corporate sales initiatives and meet the customer’s needs. Direct conversation toward a sale by suggesting alternatives and recommending product changes. Overcome objections, strive to close the sale every time and show confidence after a refusal/rejection.
Perform and transact appropriate maintenance and monetary transactions including negotiation of fee refunds, lost/stolen debit cards, demographic updates, stop payments, etc. Maintain fiscal responsibility when exercising judgment within prescribed guidelines. Collect information, evaluate criteria and inform customer of decision in refunding service fees when appropriate.
Protect the bank and customer from exposure to loss, fraud and/or identity theft by complying with all department and company confidentiality guidelines with a heightened awareness of risks related to “Know Your Customer”, CIP, privacy, data compromise, fraud and identity theft.

Requirements
Education

High School Diploma Required

Experience

Less than 2 years OR 1-2 years customer service, banking, retail, food service, insurance, telemarketing/sales experience Required

In addition to core traditional benefits, we take pride in offering benefits for every stage of life.

Retirement savings including both 401(k) and Pension plans.
Paid time off to volunteer in your community.
Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
Competitive salaries with professional development and advancement opportunities.
Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
Personal banking, loan, investment and insurance benefits.

Associated Bank serves more than 120 communities throughout Wisconsin, Illinois and Minnesota and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on

Facebook

and

Compliance Statement

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.

Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline.

Associated Bank provides additional assistance to individuals with disabilities throughout the application & interview process. Please contact

leavesandaccommodations@associatedbank.com

if you need an accommodation at any time during the interview process.

Associated Banc-Corp is an Affirmative Action and

Equal Opportunity Employer

. Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice

English or Spanish

. Know Your Right to Work

English

Spanish

Associated Bank is

Pay Transparency

compliant.

Apply Now

call center representative jobs

Customer Care Representative (Full Time)

Customer Service Specialist

Call Center Representative - Train Onsite Work at Home

Call Center Customer service Representative / Agent $15 -$16.00 per hour

CUSTOMER SERVICE REPRESENTATIVE

Call Center Representative - ON SITE (Pittsburgh)

Customer Service Representative

Evening Customer Service Representative

WFH Customer Service Representative

Call Center Representative

Customer Service Representative- Loan Processing

Call Center Representative

Bilingual Call Center Agent

Call Center Agent

Call Center Representative

Call Center Representative

Customer Service Representative

Call Center Agent

Virtual Call Center Agent

Patient Access Associate (Call Center)

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