20 Best Customer Service Representative jobs in Tacoma, WA (Hiring Now!)

Customer Service/Inside Sales Representative
SeaTac Packaging —Tacoma, WA
Understands quality standards for own work and checks own work. Make pro-active outside phone calls. The person is responsible for order entry, order status,…
$20 - $22 an hour
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Customer Service Representative
Uline —Tacoma, WA
We’ll equip you to answer product, pricing and shipping questions quickly and confidently. Process customer orders and inquiries in a collaborative call center…
$56,000 - $68,000 a year
2d
Customer Success Coordinator
Actriv Healthcare —Tacoma, WA
Provide customer service to clinical staff and clients. Obtain detailed assignment information from customers and utilize it to provide effective customer…
$25 - $30 an hour
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Customer Service Representative
Rise Up Marketing —Tacoma, WA
Perform data entry tasks accurately and efficiently. Strong face to face etiquette and active listening skills. Upsell to increase sales revenue and quality.
$700 - $1,000 a week
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Seller Services - Customer Success Representative -
bidadoo, Inc. —Kent, WA
Manage onboarding of customers and setting-up projects and customers for success – this includes customer welcome, customer engagement and reporting, Pre…
$20 - $23 an hour
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Customer Service Associate/Assistant Property Manager
West Coast Self-Storage Group —Federal Way, WA
*Valid driver's license and reliable transportation (required)*. Manage, audit and balance cash drawer and petty cash.
$18.50 an hour
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4d
Customer Success Manager (Manager of the Staffing Department)
Actriv Healthcare —Tacoma, WA
§ Develop and implement staffing strategies to meet client demands and organizational goals. The ideal candidate will be responsible for ensuring the success…
$65,000 - $70,000 a year
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2d
Customer Experience Associate
Griot's Garage —Tacoma, WA
This position is responsible for providing excellent customer service and sales via inbound calls, email, live chat and online Q&A.
$16.28 - $19.00 an hour
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Client Care Representative - Specialty & Emergency Veterinary Hospital
Puget Sound Veterinary Specialty & Emergency —Gig Harbor, WA
The CSR answers telephones, greets clients, requests rDVM patient records, receives and relays client correspondence, and updates client financial records.
$20 - $24 an hour
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Customer Service Representative (Manufacturing)
AEP Span —Tacoma, WA
Performs follow-up activities on will calls, order clarification, and other tasks as assigned, timely and consistently; documenting results, and follow-up…
$27.65 - $41.48 an hour
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Customer Service Representative
McKillican American Inc —Algona, WA
The ideal candidate will have a proven ability to provide excellent customer service, develop relationships with customers on the phone, and multitask in a fast…
$42,000 - $50,000 a year
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Loan Servicing - Customer Service Agent
Evergreen Note Servicing —Puyallup, WA
Working daily in our Call Center to answer calls timely and accurately once trained. Monitor incoming customer inquiries and fulfill work tickets.
$19.00 - $21.50 an hour
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Customer Service Representative
TOTE Maritime Alaska LLC —Tacoma, WA
Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
Estimated: $44.6K - $56.5K a year
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3d
Customer Service, Scheduling & Inside Sales Support
Northwest Shower Door —Seattle, WA
This includes using appropriate friendly and courteous greetings to customers, answering questions, announcing calls or providing directions.
$25 - $27 an hour
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Customer Service Representative
Primer Concepts Inc —Kent, WA
This position's main objective is to provide unwavering support to the customer, answering questions, offering service support, and delivering unique, tailored…
$750 - $1,200 a week
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3d
Customer Service Ukrainian / English speaking $1500 hiring incentive .
Master Wholesale Inc. —Seattle, WA
Looking for entry level, full-time, customer service/cashier representative. Also opportunity to make extra money we pay commissions on tile sales.
$19.50 - $21.00 an hour
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6th Ave (Tacoma) - Car Wash Customer Service Representative
Car Wash Enterprises —Tacoma, WA
Must be 16 years or older. 18 or older is preferred. PTO - Accrual starting day 1. Tuition reimbursement up to $4,000. Holiday pay on 6 major holidays.
$19 - $25 an hour
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7d
Medical Receptionist - Call Center
Community Health Care —Tacoma, WA
This position is responsible for a variety of receptionist, clerical, and billing duties, such as answering and screening phone calls, taking messages,…
$19.57 - $27.95 an hour
7d
Loss Prevention Customer Service Associate II
Marshalls —Seattle, WA
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal…
$19.97 - $20.47 an hour
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Customer Service Representative (CSR)
Capital Heating, Cooling, Plumbing, Electric —Lacey, WA
Receive high volume of inbound calls as well as make outbound calls to existing clients, booking appointments at a high conversion rate.
$18 - $20 an hour
Quick Apply

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Customer Service/Inside Sales Representative

SeaTac Packaging Tacoma, WA

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Job Details

Full-time $20 - $22 an hour

Benefits

Health insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Sales
Customer service
Filing
Microsoft Office
3 years
High school diploma or GED
Manufacturing
Leadership
2 years
Office experience

Full Job Description

Job Summary:

The Customer Service/Inside Sales Representative works with various internal departments in partnership with our Sales Team to ensure the highest level of customer satisfaction. The primary focus of this position is to ensure information is processed quickly and accurately. The person is responsible for order entry, order status, sample requests, reporting and projects, as well as any additional clerical/administrative duties as assigned.

PRIMARY RESPONSIBILITIES

Under supervision of the Sales Supervisor

1. Represent the company both in person and by phone, in a friendly and professional manner while adhering to the highest levels of service at all times.

2. Acts as Liaison between Customer Service, Sales and Production to ensure client requests and support inquiries are properly defined and running on schedule, in accordance with our stated turnaround times.

3. Process purchase orders, order adjustments, price quotations, product samples, and correspondence support for customer service.

4. Make pro-active outside phone calls.

5. Follow up with customers, prospects, and leads to maximize the opportunity for business.

6. Generates and provides reports and supporting documentation to Sales and Production upon request.

7. Assists with other related clerical duties such as photocopying, faxing, and collating.

8. Be professionally attired at all times, and exhibit a clean, neat and polished appearance.

QUALIFICATION/REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION REQUIRED

Possession of a high school diploma or equivalent (GED). (College Degree Preferred)

EXPERIENCE REQUIRED

3 to 5 years of relevant experience in office setting and/or training, or equivalent combination of education and experience with focus on correspondence, filing and office procedures. (Manufacturing Experience Preferred)

Minimum 2 years of direct customer facing experience. (sales, customer service etc.)

3 to 5 years of relevant experience working with Microsoft Office and Data Base related products. (Manufacturing Experience Preferred)

KNOWLEDGE

Strong interpersonal skills for dealing effectively with diverse employees, vendors and customers.

· Proven and applicable experience with MS Office (Excel, Word & Outlook) and electronic data processing.

· Working knowledge of office practices and procedures.

· Working knowledge of operation of office equipment.

· Ability to effectively meet and communicate with the public.

· Self-motivated, strong interpersonal and leadership skills.

· Ability to effectively problem solve, research and independently find solutions.

· Ability to multi-task in fast pace environment.

· Ability to process paperwork thoroughly and accurately.

· Ability to complete tasks and assignments as expected and agreed.

· Ability to maintain a professional demeanor in accordance to the office setting.

· Ability to maintain prompt and regular attendance.

PHYSICAL DEMANDS

The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or Lifting as required to file documents or store materials throughout the workday. Proper lifting techniques required.

AREAS OF COMPETENCY

Problem-Solving

Performs research to problems, separating the symptoms from the actual cause, and identifies opportunities to correct the situation. Completes assignments on time and accurately. Suggests opportunities for quality/process improvements.

Project Management

Identifies and communicates the need for resources for tasks or areas assigned. Adheres to established processes and standards. Monitors progress of tasks against plan and reports status on project issues.

Organizational Effectiveness

Adheres to company mission, vision and policies. Demonstrates knowledge about product/service lines including financial importance.

Customer/Supplier Relations

Understands the basics of customer satisfaction and applies it in the process of servicing the customer. Communicates customer feedback to senior team members for action. Understands and follows internal processes to respond to customer needs. Suggests improvements or issues with processes. Answers all inquiries on a timely basis.

Accounting

Understands and applies basic accounting standards. Communicates feedback to senior team members for action. Understands and follows internal processes. Suggests improvements or issues with processes. Answers all inquiries on a timely basis.

BEHAVIORAL SKILLS REQUIRED

Performance Effectiveness

Responds with a sense of urgency. Completes assigned tasks in prescribed times, asking for help when required. Follows directions and asks for clarification of assignments. Understands quality standards for own work and checks own work.

Communication

Writes and speaks clearly in all communications. Consistently shares ideas during meetings. Chooses the appropriate time and place to deliver a message based on subject matter and the audience. Listens carefully to others and asks questions to gain or clarify understanding.

Team Orientation

Participates as part of a team, understanding the various work styles and roles. Demonstrates enthusiasm and commitment to the goals and objectives of the team. Seeks help from other team members as required.

Developing Others

Shares personal work experiences with coworkers as required.

Leadership

Exchanges information with appropriate people to complete work. Represents the company and department in a positive light. Embraces entrepreneurial spirit in work through recognizing and capitalizing on opportunities and challenging the status quo.

Integrity

Makes and keeps commitments. Demonstrates strong work ethic.

Change Management

Accepts and adapts to change. Questions the status quo by asking "Why?"

Self-Development

Ability to recognize personal skills, abilities, limitations and strengths, taking appropriate action to pursue developmental activities and proactively seek assistance.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is in an office environment with frequent visits to manufacturing operations. Daily exposure to PC. May require long work hours.

There is potential exposure to elements such as odor, noise, dust, heat, cold or chemicals. Will be required to perform other duties as requested, directed or assigned.

The above statements are intended to describe general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Health insurance
Paid time off
Vision insurance

Experience level:

3 years

Shift:

8 hour shift

Weekly day range:

Monday to Friday

Work setting:

In-person
Office

Experience:

Customer service: 2 years (Required)
Office: 3 years (Required)
Microsoft Office: 3 years (Required)

Ability to Commute:

Tacoma, WA 98446 (Preferred)

Ability to Relocate:

Tacoma, WA 98446: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Customer Service Representative jobs in Tacoma, WA

Customer Service/Inside Sales Representative

Customer Service Representative

Customer Success Coordinator

Customer Service Representative

Seller Services - Customer Success Representative -

Customer Service Associate/Assistant Property Manager

Customer Success Manager (Manager of the Staffing Department)

Customer Experience Associate

Client Care Representative - Specialty & Emergency Veterinary Hospital

Customer Service Representative (Manufacturing)

Customer Service Representative

Loan Servicing - Customer Service Agent

Customer Service Representative

Customer Service, Scheduling & Inside Sales Support

Customer Service Representative

Customer Service Ukrainian / English speaking $1500 hiring incentive .

6th Ave (Tacoma) - Car Wash Customer Service Representative

Medical Receptionist - Call Center

Loss Prevention Customer Service Associate II

Customer Service Representative (CSR)

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